CVS 300 Ballenger Center Drive, Frederick, MD 21703

"Possibly the worst pharmacy ever. We chose this pharmacy for its proximity to work. With a couple of exceptions the staff is inept and rude. Misfilled prescriptions, the online platform doesn’t work, calling the wrong doctor, saying things are filled and then not having them in stock and most recently saying things are back ordered for months and accusing me of lying about my prescriptions. Transferred to a different cvs and all is well so it is definitely this one you want to avoid."

"Just move to the area came in to grab envelopes and some stamps. By far the best customer service, she helped me get the right envelope. We even conversated then I came back and the manager was beyond amazing as well. I asked if I could borrow a little piece of tape and she was more than helpful. To me sure that my albums were secure. Just overall the atmosphere the customer service was amazing. Both their names are Sarah's. I highly recommend if you live in the area to go to this location. It is amazing"

"I wanted to take the time to review this location, but first wanted to thank the manager/supervisor that was so helpful today. Sam has to be one of the kindest souls that I have come across in customer service in a long time. My daughter misplaced her medication and I was getting the run around between insurance, doctors, and pharmacy. I asked to speak to a supervisor and she immediately got right on it, followed up with me, and just went above and beyond. I can not express enough how much I appreciated her today and just reminded me that there are still people that truly care. This location is often busy, but I switched from Walgreens after 20 years about a year ago, and I wish I had a lot sooner! The staff in my opinion is always friendly and working hard. Despite having to wait at times I wouldn’t go anywhere else."

"If you have food allergies, do NOT get your rx filled here. Almost every time I have picked up prescriptions in the past six months the pharmacy techs filling prescriptions are eating while filling. I brought this to the attention of the pharmacy manager who supposedly spoke to the staff to stop this unprofessional practice. Low and behold they are still eating and filling. With so many food allergies, this could be a lethal practice. Moved all my prescriptions somewhere else."

"I use this pharmacy because it’s the closest to my house but this location absolutely sucks. I’m always waiting for 30+ minutes for my prescription because the pharmacists take an eternity to give out the meds. Doesn’t matter what time of day, the line is consistently 5 people long! Just absurd to wait that long for prescriptions when they should already be READY like the emails and text notifications say!!! What the heck!! Don’t go here it’s not worth it"