Walmart Supercenter

"Rhonda, the Customer Service Manager, did such a wonderful job helping me this evening. It was so busy, 3 days away from Christmas, that she barely had a min to stop for a break, yet she still was so nice, helpful, and polite. She did everything she could to fix my situation with a smile. Thanks for hiring her, she's great at her job."

"The worst customer service experience I've had in a long time. Get ready for a rant. I don't usually complain, but this needs to be acknowledged. I came in early today to try to exchange an item that was purchased on Saturday during a Black Friday sale. A piece from the set was defective (battery wouldn't charge). I figured I could just exchange it the following Monday. I have never in my life experienced such unfriendly people. First of all, these women looked at me as if I was interrupting their conversation because I needed assistance. The woman who walks over proceeds to tell me they don't do exchanges and that I'd need to return the item & repurchase it. I said okay no problem, she did the refund, I thanked her for the help & told her to have a Happy Thanksgiving! To which, I got no response. But it's cool. I get the item I originally purchased a second time and take it to self-checkout. It rang up the original price. I asked the lady at self-checkout who was also extremely unfriendly, showed her my previous receipt, she tells me I need to go back to customer service. I go back to customer service where the same woman who did my refund proceeds to tell me again that she couldn't honor the sale price and that "she doesn't recall them having a sale over the weekend"... So you're telling me if I buy a defective product and decide I'd like to exchange said product I can only do so if the price hasn't changed? Also, how are you going to end a Black Friday sale before Black Friday..? Make it make sense! Horrible customer service representatives, horrible location. Just..ugh."

"Super Walmart, a great selection except having four males in my household I'd love to see a broad range of men's clothing options and sizes. I always strike out clothing-wise with 2/4 males when shopping. Love the upgrade in brands all around in most departments."