lululemon

"Went into lululemon for the first time the minute I walked in one of the employees wouldn’t stop following me in the store to the point anything I touch she would instantly “fix” it as if I had damaged it worst experience for a mother and daughter to experience wouldn’t recommend anyone to come at alll."

"This staff at this store do an amazing job from the moment you walk in until you leave. my family and i shop here frequently and are always treated with the upmost respect and are taken care of well. I would like to give a special shoutout to the manager Sam who has gone above and beyond every time i have been there. 10/10. great staff here."

"Was there recently looking for some ear warmers and asked this gentleman if they had any and he didn’t know so he asked another co worker and was stunned how she practically yelled at him. Very shocked. Im extremely un pleased with how they treat employees"

"The worst lululemon I’ve ever been to. I’ve never had negative experience with lululemon until I visited this store. We recently moved to MD from TX. The clerk was extremely rude and told us straight up that she’s from NY and doesn’t like people from Texas... She said it out loud at checkout where other staff and customers were around. We were so embarrassed… Other staff was very kind and helpful though."

"Wow. I’m in shock at the experience I had at this location.. I am an avid lululemon shopper and have never been treated so horribly. Today I went in to return a shirt I was gifted (I already had it) however I had no receipt. A very nice gentleman who seemed new was helping me out, but I’m assuming the manager is who came over to help him. If I had more time I would’ve exchanged for something else, so I figured a giftcard wouldn’t be a big deal since Im always shopping there. Well had I known he’d treat me poorly I would’ve either gone to a different location or kept the shirt. The manager was so short and rude to me and treated me like I had no idea how their policy worked on marked down items (item wasn’t marked down it was a newer style and color and hanging on the wall at their store). He could’ve easily told me no and it would’ve been fine if it was a hassle. I tried making light of the situation and joke around , but he wanted nothing of it. When I thanked him at the end (despite his off putting demeanor) he completely ignored me and started ringing up the next customer. The only reason I believe this is the manager is due to him rudely dismissing the newer employee to “go float”. I’m so disappointed, I’ve been a long time customer. But I’m going to stick to online or paying for parking at the Bethesda row location."