DICK'S Sporting Goods 2 Grand Corner Avenue, Gaithersburg, MD 20878

"Came here to get a new pair of running shoes and left with a great deal. The day after Christmas they have shoes by the door that are anywhere between 25-75% off for select brands. My boyfriend was able to buy 3 pairs of Hokas for less than $150. Customer service here is always great and store is kept clean."

"sad. went to the shoe department customer service for such a non busy day it was so awful on top of that you had two individuals working and neither offered at minimum a smile to acknowledge they say me coming. very surprised in the decline of CS. saw other customers just plain say cna I get some help and they looked at them like they were crazy for asking. I probably would order online again but not shop there expecting help. do better."

"Was in today looking at getting new shoes. There was a young girl sitting next to me, also trying on shoes. The workers and security guard (who were too busy messing around with each other to do their jobs and offer help) made lewd, sexual gestures towards her as she was walking away - right in front of other customers, no less. I put the shoes down and walked out, because I would never support a business that employs people who exhibit such deplorable behavior."

"It located in the Rio Washingtonian off the Lakefront. There were ground parking lots behind the building and a parking garage on the side (sharing with the Target store). We came to return a few off-size clothes from an online order. There was nobody waiting, and the cashier was able to scan and process the refund within three minutes."

"Drove 45 minutes outside of DC to get shoes (HOKA) for work that I needed today. Thankfully they had them in my size. I waited 10 minutes in footwear and no one seemed to be available on the floor to assist customers. When someone finally came, he was nice and helpful however he broke my Stanley cup (on accident). When lifting the shoe box he knocked my cup over from where it was sitting and broke the straw in half, cracked the top and handle. I was livid. When I asked for assistance from the manager Jasmine she outright refused and insisted that there wasn’t anything she could do to assist me. She gave me a $20 gift certificate towards my purchase as if it would suffice for a $80 cup that I just purchased 2 weeks ago. Furthermore I noticed that they gave me the display shoe and showed her the smudges. She told me that there wasn’t anything she could offer price wise for damaged goods because they are price locked. She was very unpleasant and not helpful at all. It was as if I was bothering her or annoying her with my concerns. I will be writing corporate about this super unsatisfactory experience. But hey at least I got the last pair in my size of my gently used HOKA’s that they’re selling at this location, that I also had to pay full price ($167) for so I can complete my 10 hour shift on my feet at work in a few hours. (="