Safeway 225 Brierhill Drive, Bel Air, MD 21015

"I want to express my gratitude to the bakery staff . I was frustrated for having problems with my cake order in another bakery. With just one week notice , they took my order . The cake was beautiful exactly what I asked for. Thanks for making my 50th birthday even more special."

"Horrible customer service. 0 stars. I am sick and have a broken ankle. I ordered to have my groceries delivered. I received the wrong order--literally nothing I would eat. I put it in the freezer so I can give it to neighbors at another time. Apparently, without informing their customers, they use the horrendous DoorDash for delivery. Not only would they not help me ensure I have the tea and dinner that were included in my order tonight, they wouldn't refund my money!!!!! They told me I had to call DoorDash. I told them that wouldn't work and they said it's not their problem, as the customer I paid DoorDash. Well, I didn't, I paid Safeway. I call DoorDash already knowing the outcome, and low and behold, they can't refund me either!! Since I didn't order through them, they can't refund me. After waiting on hold for 15 min, DoorDash transferred me back to Safeway customer service, who is supposedly refunding my money. I have never received such poor treatment or customer service from any company other than food delivery services (i.e., DoorDash, GrubHub, Uber Eats). I will be informing as many people I can about this and will NEVER shop there again."

"The family was looking forward to a great meal with the centerpiece being a Safeway rib roast. Well that turned out to be just a very expensive hunk of tough meat for the trash can. Great way to ruin a holiday meal Safeway!"

"The WORST food store in the area! Within one week I bought two items that turned out to be rotten: store brand ice cream that appeared to be left out, then refrozen; and cream cheese that was 1/3 mold. Ugh. And the manager doesn't seem to care. Unfortunately, they are the closest store to me, so I will only pick up essential items and check for freshness before leaving. Beware!! As a follow-up, I tried to call Safeway like they requested me to, but they put me on hold and I waited, and I waited, and I waited."

"Decided to get another cake.this time since I love chocolate I chose a chocolate ganache cake with fresh fruit .overall the cake was good.the ganache was very good this was a very indulgent and rich cake.i would give it a 4out of 5stars."