Furniture For Less 13969 Richmond Highway, Woodbridge, VA 22191

"I was shopping for my bedroom furniture, I happen to drive by Furniture for less and decided to walk in and take a look at the furniture. I happen to fall in love with the COCO Bedroom Furniture. Daisy was my sales person, I was charged $4000 for a bed stand, end table, and vanity with a stool. I was told that I should receive my furniture the following weekend and if not then it will the week after. I understood that part. I walked out the store and closer to the weekend I never received a call to get any updates on the delivery or the status of my furniture so I decided to call the store to inquire if I am receiving my furniture or not. Daisy then inform me that they don't have my furniture and they are waiting on manufactures to send the furniture. NO ONE decided to call me and tell me that. So we get closer to the second weekend where they told me I was suppose to receive my furniture I still did not get a call so I called again and Daisy informed me that they have my furniture in stock but the owner is struggling to find someone to deliver for me and they need another week so this would be the 3rd week. the Weekend comes along which I am suppose to receive my furniture, Daisy called me and gave me the window for Friday October 20th between 2-4pm. 3:30pm on Friday I still didn't get a call so I called to ask if they were still coming and Daisy stated they are loading the truck and they will be on the way soon. They didn't come until 5:30pm and mind you I had to leave work early because I do have work and I didn't want to schedule for another day since I had been waiting for furniture for 3 weeks now. They put my furniture together I go to inspect it and I see a chip on the dresser and The delivery guy calls the owner and they owner said he will replace it out since its damage. Meantime I go in the store because I wanted to know when I am gonna receive my new vanity and I noticed that the floor display vanity is missing so I ask Daisy if they sent me the display vanity and she goes yes we did since you were waiting so long and we didn't want you to wait. I said not once you called to make sure that was ok with me? I paid for new furniture and they send me display. These people are thieves. I wrote this same letter to BBB and they still didn't call me after me reaching out several times Ibrahim(owner) finally called me back but literally scream at me on the phone and tell me I am the one wrong. If you buy furniture from this store make sure you get it in writing that you will get brand new furniture that you pay for and not the Display like they did to me. I do NOT want to deal with them any longer. I AM DONE!!! Still NO NEW FURNITURE and NO CALL WITH A UPDATE!!! Almost a month later after receiving the display furniture!!!!"

"Bought recliner Memorial Day sale after 2 months broke after calling manager several weeks he finally sent some to fix after only 1 month it’s broken again manger is refusing to do anything about. Disappointed at customer service and quality of recliner. Never investing my money in furniture 4 less again."

"We walk-in just to check in and met Monica she’s amazing help us with everything and she’s very calm and helpful.. we love the chais we got.. thank you for your help monica. The price and quality is amazing."

"I came to this store after being disappointed somewhere else I won't mention the other store but when I came into this store I instantly felt welcome first of all let me just say they have nice beautiful stuff that you can see if u driving by or walking. that was the main reason why u came inside to check them out I ended up with a whole new couch set and a bedroom set for my daughter."

"Found a really nice loveseat at a reasonable price. They even lowered the price about $25, which felt like a win. Accent pillows included at no additional cost. Decent selection and small helpful staff. I'm pretty sure it's family owned and operated."