Rent-A-Center

"Jonathan and Nikki was very informative about the items chosen Great customer service"

"They help me find the right living room set to fit in my apartment because the one I picked didn't fix"

"I have had nothing but a good time getting my tv and an easy time paying my bills"

"I will not be using this location again! So upset with how our account was handled. In store I was told that our payments would be draw on the 11th and 26th from my account only to have them do it a day earlier. They stated the contracts we signed were for the day earlier. Also called in for assistance with the account and was told the manager would call be back did not happen. Just now I was called for the forst time regarding my payment and it was the last payment and they wouldnt refund even one of two late fee regarding this issue they maintain what they feel is theor right the manager called me sweetie on the phone whoch I find inappropriate as did the sales rep. Highly unprofessional location !!!do not use !!! Manager's name is Kaitlyn (Caitlyn) I have contact the resolution team someone is suppose to reach back out to me"

"I truly wanted to do business with this store! They had the living room set I wanted to buy, I had my down payment with me and I was ready to spend some money! Spending some money that day was not going to happen for 2 reasons. ~I was told that this location was no longer a part of the Rent-A-Center chain. As best I could understand the rental policy had changed. (I never did fully understand why that mattered) ~The main reason????~The sales people! My salesperson could only communicate in broken English and I do not understand Spanish. He tried to get the one other person working from the office to come out and assist me but that person wouldn't even look up from his desk. We are not lacking furniture stores in Frederick! Find another place to spend your hard earned money."