Costco Wholesale

"My wife and I were brand new members and signed up online yesterday. We went in today to get our membership cards and there was an issue with their machine and lack of printing tape and they were unable to get us a card or print anything but told us we would be fine showing my app and driver's license. At checkout my app would not open because (as someone later explained to me) there is notoriously no connectivity in the store. Our cashier Liliana asked for my membership card. I told her what was going on from the get go and all I could provide is my license. Instead of being understanding or helpful she just got a very condescending attitude and accused me of either losing or forgetting my membership card. She told me I should have gone to the membership desk and had a temporary membership printed. Never mind that I litterally JUST told her they were unable to do exactly that and I never had a card in the first place. I really got the feeling that she was enjoying berating me for not having my membership card too much to even process the actual situation. Anyways, we eventually were able to make our purchases and leave after grabbing some food at the food court. There was enough time for me to think about our whole trip and decide that I can just keep going to Wal-Mart and expect a sub par big box store experience and not pay a $60 a year premium for it. They get a second star because I was able to go home, call customer service and get a refund for my membership. Looking at other low scoring reviews here, it looks like Frederick Costco could maybe focus more on being helpful to members instead of going out of their way to make members feel they have done something wrong for no good reason."

"Costco is a great value where when you spend hundreds of dollars and feel like you saved in the process. This location is specifically can be difficult to park at if you want to get close due to how the entrance and gas station layout is. However if you enter the rear and are okay parking far enough away and leave via the rear side it is easy to come and go."

"Came here for body lotion and to check out if any new items added. And noticed MD merch are running out of sizes, new dessert items added. There are six options of body lotions, considered as a good selection choices. However, in general, this location normally don’t have as many selections as the Columbia or Arundel Mill’s location."

"I am not someone to complain, but I have noticed an ongoing issue within the past few weeks where my water bottles look like they have been pinched with a needle. I have been throwing them away because I am skeptical about who may have tampered with them."

"The pizza is always good for me to come and pick up. They many other food items to choose from. You can shop and eat."