Mattress Warehouse of Hagerstown - Valley Mall

"We had walked in the Mattress warehouse in Hagerstown and was greeted by Brandon.and to say that it was a great experience would be a huge understatement. He treated my wife and I very well, and was extremely knowledgeable and friendly. He gave us recommendations and answered all questions very thoroughly, and made us feel very comfortable and at home. I will definitely be recommending them to all family and friends in the future."

"Brandon made the process of purchasing our new mattress, a task we had never done outside of a basic Ikea mattress in the past, as seamless, stress-free, and enjoyable as possible. He was patient, allowing us to take our time without feeling pressured or rushed, and was clearly very knowledgeable about the various products, again without coming off as pushing a particular brand or price point. We just happened to stop by this location while on a longer drive with no intention to purchase a mattress when walking in the door, but we are very glad we did and are confident in the decision after working with Brandon. We would even consider making the long drive back to this location in the future to do so again if needed."

"My aunt and I stopped into the store on a whim because we had been at the mall running errands. I had told her to go to a Mattress Warehouse near my home to use the bedmatch computer that they have, but because we were near this location I told her it would be perfect timing. I’d had experience with the technology years ago, and I knew it would help her on her search. We were promptly greeted by Brandon, and he was extremely personable talking to him. Mattress hunting is not something that I think should be done hastily, and he took more time than expected to ask her many important questions. He let my aunt jump into and lay on every bed that was recommended by the bed match as well as others that were identified by him as something she might need for her specific aches and twinges. We even talked about pillows that I’ve always been skeptical of, but because of the explanation and experience we had being able to test them I am ready to go back and buy my own pillows. We took so much time talking and discussing the mattress and motor board that went along with one that she decided she wanted to purchase her mattress while there. Brandon was able to stay within a price that was so reasonable that my aunt will have her mattress, two pillows, protective cover, and motorized lifting mattress frame delivered as soon as she moves into her new place. Her old set will also be hauled away and it was all for less than what people spend on a sit down restaurant for 3 people. I would absolutely recommend visiting this location because you will be treated with dignity, respect, and care while making a long term investment purchase. It’s worth the time and effort for an item you will have for well over 5-10 years and will use almost every single day. Thank you so much for taking care of my Titi!"

"Daniel was very helpful and patient to help us make the best decision for our mattress. Brandon was very helpful to. We had an excellent experience with them . Thank you very much. We highly recommend Mattress warehouse store. The costumer service is excellent."

"Brandon made purchasing our mattress easy. I dread Mattress shopping but after a few simple questions he simplified our decision process and directed us to a choice of 3. What a great experience and an excellent price. I highly recommend if you are like me and don’t want to be overwhelmed or confused. His sales approach was perfect. Thanks"