Costco Pharmacy

"I have been a customer here for years and for years I have been amazed at how rude and indifferent all the the pharmacists and techs are to its customers. The only kind soul is the lady who works the register. Other Costco pharmacies are not like this. It’s unfortunate that our Costco has to have such a miserable department to work with that makes its customers feel so uncared about."

"You know used Costco Pharmacy for over 30 years. No issues Also helpful and kind. On occasitions not in stock, but they text when it comes in the next afternoon by 1:00pm. Prices still are such a good deal and the last time was surprised when asked about Good RX they sure. Been my go to place for a long time."

"Bait and switch, unfriendly staff. My dog had a Rx that needed to be filled prior to an upcoming surgery. Costco didn’t have enough pills, but since it needed to be started, they did a partial fill. I showed them GoodRx, which listed Costco as the cheapest (which is the only reason I went there for this Rx), went home with the partial fill, and picked up the rest today. They wanted to charge me nearly four times as much as the GoodRx app showed. I showed them the GoodRx again, and I had to go back to prescription drop off for it to be rebilled. The price came down, but still twice what GoodRx said. This has never happened to me before, but the Costco rep said, “these aren’t guaranteed prices, it happens all the time.” It would have been nice if she told me yesterday, then I wouldn’t have had Costco fill it, since Walgreen’s offers it cheaper. But I feel like they knew they could bait me with the partial fill, then gouge me with the higher price. Shame on Costco. Also, the women behind the glass are not helpful, and downright unfriendly. Rolling eyes and snotty attitudes are not appreciated. Costco is becoming less and less appealing to me."

"I feel like a number here. It's an assembly line. Whether you are dropping off a prescription or picking up you always feel like you are inconveniencing them. They have threatened that because several of our prescriptions are controlled substances that they won't fill any of our prescriptions if we move some to other pharmacies. How is that even legal? So to get a lower price on some we have to fill all of them here. When minor children turn 18 they no longer get membership discounts on medicine even though they are still in high school. I was told they'd have to get their own membership. What 18 year old high school student goes and buys a Costco membership? Some don't even have drivers licenses yet. The worst is that Flu shots are only offered from 11-5 Monday-Friday and if they are able on Saturday. This doesn't make sense as I called other Costco's in the State who all offer them until they close each day. They told me I could make an appointment during that time and I said I don't know how to do that when I work everyday until 5pm. I don't understand how it is acceptable to discriminate against everyone with jobs. Last year we got our flu shots at Costco while we were in Charlottesville and it was a completely different experience. They were friendly and so wonderful. I wish we had that here!"

"The staff here is absolutely wonderful! Other pharmacies in the area were rude and unhelpful, and the staff at Costco REALLY stepped up and were relentlessly kind and helpful (specifically Kasey and one other lady who I AM SO SORRY, but I did not catch her name! I will update this when I find out.). I have made the switch for all prescription needs in the future."