Dental and Aesthetics of Pittsburgh - Rosslyn Farms

"DISGRACE TO THE MEDICAL PROFESSION. Dr. Zotis is a money grubbing business owner pumping mentally ill women full of Botox instead of providing dental procedures. Today i showed up to my bi-annual appointment to be told Dental and Aesthetics of Pgh no longer accepts insurance and offered their own "subscription plans" with no prior communication. I have been a patient for over 15 years since it was Sixth Street dental in the city, I should have known it was changing for the worse when I was receiving invites to Botox parties (what a wacko, as if facial injections and Tupperware are the same thing). Dr. Zotis and her dental techs will push Invisalign on you whether you need it or not. Their Invisalign plaques hanging on the wall are evidence of prioritizing sales over patient care and health. FYI - You earn platinum and diamond Invisalign status based upon the number of customer you refer. Additionally there is constant pressure to buy aesthetics procedures as opposed to providing standard dental care. As with other patients reviews they will recommend crowns and veneers immediately, even when it is obviously not needed. Dr. Zotis and her office gives good doctors a bad name. RESPONSE: Your response is a joke it is all about profit; the changes to insurance, the aesthetics offering, pushy sales tactics hidden behind medical advice, and the unnecessary work being performed on dental patients. I was never told I need to see an orthodontist for over 12 years but needed Invisalign the day you start selling it. It is about not communicating the changes to long term patients before they show up, but you can text message me about your Botox parties. What options does a patient have when standing there for your routine dental exams and your insurance is no longer accepted after 15 years? No self respecting Doctor would do this to their patients. I was handed a "consent for services form" and the first line of the agreement states "financial arrangements must be made in advance". Read your recent reviews the only positive review is from your daughters friends and co-workers. You are pathetic and not fooling anyone."

"Dr. Zotis and her staff are wonderful, dedicated medical professionals. I used to dread going to the dentist until I found this dental practice. The office is clean and modern. The staff members are caring and work with your schedule to get an appointment as soon as possible. Dr. Zotis is extremely knowledgeable and puts your best interests as the patient first. 10/10 recommend!"

"Ignored my wife when she reported issues that ended in an infection. Unable to fix one of her fillings after three attempts. Kept trying to sell her Invisalign when her new dentist says she has some of the straightest teeth they have ever seen. Neither her nor I could get an appointment timely post COVID, in her case they have required every appointment she has ever booked to be rescheduled at least once. The reply to this review implies I have the wrong office, I don't, I haven't been there since 2021 because of the aforementioned issues and because I have a new dentist. I originally gave a two star since my experiences when I did have appointments were positive, but after the reply I decided to write out a full review and drop a star."

"Used to love this place, not sure what's happening nowadays. Had an appointment back in April that got rescheduled due to "supply shortages". Understandable, but didn't reschedule me until October. Appointment coming up, needed rescheduled for a month out. They don't seem to care much for the patients... Need to fit in their schedule for them to take you, not the other way around... Finding a new dentist, hope they can get things together..."

"I have to say that I thought I had a great Dentist in Dr Zotis. But her practice is doomed by the incompetence of its staff. Terrible customer service, and they obviously do not care about their patients. Look elsewhere"