Johns Hopkins Pharmaquip - Baltimore

"This place is the absolute WORST!! Our nutrition drinks always came late and if any at all. We have yet to speak to a real person besides through email which they so conveniently answer before closing. Do not recommend to anyone to use there services"

"Thaw are guys are always so polite and kind. They got supplies out to me the next day and showed me how to Do the tanks when he delivered them. I am very thank full for them."

"First time dealing with a DME company for my disabled son who needs incontinence supplies. Not thrilled in the least. They are horrible with returning phone calls and emails. Looking for a new company now..."

"Needed a new cpap machine. Had to get new Rx from doctor. No problem. Two weeks later no machine delivered. Called Johns Hopkins Pharmaquip was told it was sitting there waiting to be mailed. Then was told someone had to be home to sign for it so I took off a day of work, kept looking at tracking number for time. It only said delivered by 7pm. My package was delivered to my front porch b4 10am and did not have to sign for it. It may not seem like a big deal but my time is as important as JH Pharmaquip. Someone in customer service needs to be more aware of instructions."

"Called them 3 months ago had a prescription sent over for bandages for my adult son they were supposed to supply me with a 30-day supply they sent one Bandage they said the rest were on back order that was 3 months ago, but they didn't hesitate to bill the insurance company for the 30-day supply I'm still waiting on the 29 other bandages, I called this afternoon and now Robin is telling me there's no prescription so what you're telling me is you waited 3 months to tell me there's no prescription but you billed the insurance company 3 months ago. I'm sorry I think that's called fraud billing the insurance company for something the patient is not receiving. Robin refused to let me speak with Erica the person that took the order."