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Walgreens Pharmacy
9616 Harford Road, Baltimore, Maryland, United States
About the Walgreens Pharmacy
Walgreens Pharmacy, located at 9616 Harford Road in Baltimore, Maryland, is a trusted health and wellness destination for the local community. As a full-service pharmacy and store, Walgreens offers a wide range of prescription medications, over-the-counter drugs, and health products to meet the needs of its customers. With knowledgeable pharmacists and friendly staff, Walgreens is committed to providing excellent customer service and helping individuals maintain their health and well-being. Whether you need to fill a prescription, purchase vitamins and supplements, or find personal care items, Walgreens Pharmacy is here to serve you.
Photos of Walgreens Pharmacy
9616 Harford Rd, Baltimore, MD 21234, United States
Opening hours of Walgreens Pharmacy
Monday:
02:00 - 01:30
Tuesday:
02:00 - 01:30
Wednesday:
02:00 - 01:30
Thursday:
02:00 - 01:30
Friday:
02:00 - 01:30
Saturday:
02:00 - 01:30
Sunday:
02:00 - 01:30
Reviews of Walgreens Pharmacy
"Absolutely awful! They literally will not answer the phone……ever and they admit to it! The pharmacy manager is the nastiest person I’ve ever dealt with. They blame everything on being short staffed but other Walgreens are great. It’s just this one. Please avoid at all cost!"
"The pharmacist and staff are uninformative, verbally/pharmacologically vindictive and dismissive, especially when they mess up. The blonde with dreads is combative. Patrick also violated HIPPA in front office of a crowd they had left waiting anytime they snuck to the back to snicker about a patients upset."
"This Walgreens pharmacy was terrible. Mistakes, long waits and enduring mind numbing pain because my meds were not in stock Then Walgreens hired Rita as pharmacy manager. Over the last 2 weeks she has worked miracles to help get my meds. I suffer from a crippling auto immune disorder. She has gone above and beyond expectations to help me. She is a great asset to the Walgreens pharmacy. Thanks very much . Your greatly appreciated"
"This hands down is the worst pharmacy I've ever encountered. I have to go here because of insurance. Wait times there and phone waits are horrendous, the line inside is basically at the end of the building, the drive thru line is almost to the street. I dont care that this is a busy location, that us a excuse.The regional manager needs to be gone, I blame him or her , because nothing has been changed staff wise etc, it's been this way for years, so I blame him or her. If you would read these reviews, and comments , you would get a sense of what's going on at this location? But, clearly these reviews must not be taken seriously, your customer service or attentiveness is unacceptable. I've been in the customer service industry for 27 years now and if I treated my customers like this I would not be in business. Watch your cameras in the store , you can see peoples reactions for the long wait times and how your staff gets annoyed easily with your customers because they want what they paid for. Higher Management , Vice President, needs to wake up and seriously see where you are going wrong, is it training, lack of training, believe me word of mouth travels and you ask anyone around this area about this pharmacy and they will all give you the same answer " unacceptable " I get that you are a big corporation and this probably doesn't matter because it's one customer speaking, 1 customer turns into 1,000. The proof is in your reviews. I was just on hold for a hour , then just hung up on as a matter of fact, check your phone log. I never, ever write reviews , this I had to, it's ridiculous!"
"They try, but it seems like they have a ton of staff drama and staff that does NOT care. Hey if you wanna just do the minimum to get your check, that's fine, but do that in another field, don't make 4 people wait an hour because you wanna talk, good off. Or sigh. Or complain about how you have to obey corporates inhumane rules that team up coworkers against eachother. They were behind so they turned all the phones off and the manager or pharmacist.. I dunno. He was overly hype about forget the phone just fill the orders we have to hit our numbers and make up for the last shift and ... It's like. Guys. It's life. Chill. Be safe and enjoy your time together and enjoy your blink of a moment here on earth. Don't tell about your quotas like is your big line in the movie. It literally scared the elderly folks , I felt bad that they were frightened."
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