Ensign Pharmacy At Union 201 East University Parkway, Baltimore, MD 21218

"I've used this pharmacy for three years. It never was my first choice, but insurance coverage meant I couldn't use any others in the area. The accessibility is inconvenient at best-- I'm not a fan of trying to find whichever entrance is open that day/time when I need it. Additionally, the ID scrutiny when entering the hospital is a pain. However, the pharmacy itself is the WORST. In three years of frequenting the pharmacy more than once a month, I've only ever had ONE prescription come out correctly and on time. I've been shortchanged medicine, had the wrong medication refilled, or have had my prescription delayed for weeks on end. Two of my medications have severe withdrawal symptoms. Every time I refill these medications I arrive to pick them up, only to find that they've been put on backorder and will not be ready for a week or more. This puts me into severe withdrawal, yet the pharmacy cannot figure out their supply issues after three years of regular use! Additionally, the pharmacy doesn't communicate well. I will receive calls that my medication is ready or be told that my medication will be ready by X time. However, the medication is never ready (and often on back order), meaning I've spent yet another trip there for nothing. The wait times are atrocious-- often more than an hour for a medication that you may not even receive that day. I do NOT recommend this pharmacy to anyone."

"Terrible service all around: I've had multiple issues with this pharmacy which has finally resulted in writing this negative review. The wait times are incredibly long, meds are often running out, and the pharmacists are rude (the techs are wonderful, tho-which kept me coming back!). I've called repeatedly regarding a medication that needed to be refilled and was told that they didn't have the scrip (even tho it was a recurrent scrip, with 2 refills, and my doc is in house). Then when I came by to check on things in person I was scolded by the pharmacist for not picking up my scrip that had been sitting there for days... you know...the scrip they couldn't find?! I've called to check on cold meds to make sure I don't take something with an interaction. Conversations with the pharmacist for this purpose have been pretty unsatisfying. Not only did the pharmacist seem put out by having to take my call, I was given incorrect advise according to my PCP. Whatever. I'll be transferring my scrips and staying far far away."