CVS Pharmacy

"It seems that the Montgomery Village Pharmacy is recuperating from the onslaught of costumers and overwhelm created by the closing of the nearby store. The first two times I used their services it took an undue amount of time for my prescription. This time, it was prepared and ready to go when expected and I had no issues! Way to go!"

"Pathetic service. Waited over 30 minutes at the drive-through, and then they closed the counter to go for lunch. As if they can not take turns for lunch. Never using this pharmacy again"

"It is ridiculous. I made an appointment for flu shot for myself and my husband at this store at 10:00 pm. We got CVS confirmation message and drove for 15 minutes to this CVS in 19100 Montgomery Village Ave, Gaithersburg MD20886. The pharmacist said we need to reschedule for tomorrow or another day. I was shocked. It was my second bad experience with this store and same pharmacist. The previous one happened last week when I took my son for his flu shot without appointment and same pharmacist said they do not offer any flu shot without appointments. My son asked if there is any appointment then we can get it tonight and she said no there is no appointment for tonight. We came back home and made an appointment for 10:00 pm in the same cvs store. We returned and my son got his flu shot!!. I am wondering how CVS offers this store for flu shot when the pharmacist can cancel the appointments easily."

"I am very disappointed in the service at the Pharmacy, it is the second time that I have had a very clever experience with a boy who works there who I only know is called JP, he is very rude and the first time he made fun of me and left me waiting for a while at the window for my medicine and then saying it wasn't ready. And now they helped me at the drive tru and something very similar happened that I had to ask the pharmacy manager for help and the waiting time for the medication was half an hour extra than the time I was in line waiting to be served."

"This pharmacy needs more staffing and a few more competent people. I called in two prescriptions at 10 AM on 10/11. I was told it would be ready in an hour and I told them that’s fine but I wouldn’t be in to pick them up until 5 PM. When I went in at 5 PM…after waiting a half hour in line…I was told it wasn’t ready because it was 2 weeks old and they put it back on the shelf and that I’d have to come back later. I don’t recall being notified 2 weeks earlier but that shouldn’t have mattered because I called it in at 10 AM that morning. It was filled right then and there (thankfully) but that’s an unacceptable situation."