Giant Pharmacy 842 Muddy Branch Road, Gaithersburg, MD 20878

"Ive been holding off writing a review for this pharmacy but it’s just gotten too bad. Every single time I try to get my medication that I need, they find something wrong I.e it’s prescribed by a PA not a doctor or they tell you it is I’ll be ready one day, then when you show up the pharmacist Amelia tells you ooops its actually tomorrow. Should you inform your clients that the medication they need and depend on is unavailable before they make the trip. Getting medication from this place has made my anxiety worse and Amelia and most of the techs are confused and do not know what they’re doing"

"Told us our prescription was ready at 5pm. Arrived at 5:30, had to wait half a for prescription to be filled. But what are you gonna do? Higher ups have no reason to care as long as the money for over priced prescription keeps rolling in"

"It is currently 4:20. I made an appointment for the CoVid Booster for 4 pm and I arrived by 3:52 ( having filled out the health and insurance questionnaire at home prior to the appointnent).. The line for drop off and pickup seemed to be one line. I got into it and got checked in while that person was answering phones, taking others paperwork and other tasks which suggests staff shortage or issues. I had a different appointment at 4:30 figuring 35+ minutes would be more than sufficient. It was not. The 4:20 arrived at 4:17 and was almost immediately given her vaccine. Now hoping my 4:30 got a message regarding my tardiness."

"The staff and pharmacists have been very helpful with filling prescriptions. They are accurate in their wait time estimates and their customer service has been great in my experience. Would highly recommend if you are around the area."

"The pharmacist Shirley was so beyond rude. Basic common decency like "please" and "thank you" can go a long way. She should learn that. in the five minutes I stood there she was rude to me and so rude to a customer on the phone that they actually hung up on her. I am so glad I don't have to go here on a regular basis. Also, as a nurse practitioner, I heard her give out bad advice on the frequency of an over the counter medication."