Little Caesars Pizza

"Ordered a Veggie Pizza for delivery. Not much to say. Little Caesar's made a nice large veggie pizza at a very reasonable cost and Grubhub delivered it on time. Got to me still warm and in one piece. Tasted pretty good. Not the kind of pizza you would get for a Birthday party - unless it was one of those monthly birthday parties you have at the office for everybody who had a birthday that month - but good nonetheless. Updated ordered from Little Caersars website and they decided to use Doordash. Took more than an hour to get to me and was missing an item. Can't blame the driver because the information came from Little Caesars so she didn't know they had failed to give her ALL the items - she showed me the info on her phone. How they missed giving her a 2-litter bottle of soda I have no idea. I did call for a refund but have to take away two stars. 1. They didn't give the driver the correct items and 2. she couldn't check the order because they also gave her the wrong information. Updarete - failed again in last order. Both drinks that I ordered failed to arrive. Driver said they never gave him the drinks but this time all items were listed on the copy of the order attached to the pizza box. He said ge would get them for me. Hint - He never returned. So not sure how both the folks at Little Caesars and Door Dash driver failed to check to make sure the order was correct but no ordering from Little Caesars again and renewing my promise not to order from anybody using Door Dash. Called and I am getting refund but took almost 15 minutes to get somebody live. Update - they were doing okay for awhile and I thought maybe I could add some stars then they sent me a 20 oz bottle instead of a 2 liter bottle and I had to call to get a refund. So still at three stars."

"We order from here most Fridays. Recently, we ordered crazy bread with our pizza but didn't get it so called DoorDash who apparently partners with Little Caesars for delivery. They directed us to the location who directed us to DoorDash and said they "Don't care if [we] order different pizza from now on. ""

"The worst service, they treat the customers very miserable. I ordered online for I didn’t have time to pick up. The driver called me an hour later that they refuse to give him my order. I got sick of calling and none of my calls was answered. We wait more than two hours for the food. I received the pizza so cold like if it was from the day before. I ordered a regular pessi soda. Received a diet soda."

"risked another venture, as t-mobile had a promotion on their new Detroit-style deep dish pizza. ordered online this time as a guest, using the promo code without issue, and the pizza tracker and "portal" contactless pickup process worked flawlessly. apparently the key here is zero human interaction, and everything will be just right and on time. as an update, their corporate support contacted the store directly, which never reached back out to me to resolve the prior issues from my first visit, below. very poor customer service experience, so don't expect any help from corporate, or from this franchisee. previous review: visited on a weekday evening to get the pretzel pizza (after seeing ads on social media) around 6:30PM, was not available hot and ready. cashier appeared to be on a personal call via airpod in one ear, but she was immediately attentive and took my order. waited 10+ minutes with a few customers coming in to pick up at the portal, but no other in-store orders before or after mine. received within about fifteen minutes, got home in ten, opened the first one up and it was hot and fresh, but the crust looked nothing like the photos, not brown at all, salt scattered everywhere, and barely tasted like pretzel. used to love little Caesars but hadn't had it years, and this was an underwhelming return."

"THE WORST CUSTOMER SERVICE!!! Customer service and people skills are terrible and so unprofessional staff here. What makes it even worst is that I was with my 5 year old daughter that asked for some Caesar’s Pizza on this Friday… She wanted pizza wings and soda but the female in the front made it feel so uncomfortable to ask about the menu because she was so stuck on her phone and air pods etc etc.. April 07 2023 at 1:43pm order# 5021680 Even the pizza was done in a rush and was so soggy like if the dough was still raw. I will be contacting BBB and any other sources available because this is so unacceptable in business and a beautiful community! WE SETTLED FOR A PEPPERONI PIZZA"