Paisano's Pizza

"I am a resident of the building where this Paisanos is located. I was walking my dogs and the delivery driver driving this car comes flying in. I had to pull my dogs back because this guy came ridiculously close to hitting all three of us. Of course the arm has been broken off for weeks so that didn't deter him from speeding. I think the speed bump was the only thing that helped. After that, he recklessly sped around in the parking garage and swerved into a parking space. When he got out of his car, I told him he could have really hurt someone driving like that and he is not allowed to drive like that in our parking garage. His response was "But I didn't hit you, did I?" then gave me the two finger salute before walking inside like it was no big deal. I tried to do the right thing by talking to the manager on duty about it, but she didn't do anything. She let him come in and argue with me. He admitted he drove recklessly, but said he did nothing wrong because he didn't hit me. Then he taunted me, saying I'm just scared of him. If I was, I wouldn't have gone down there by myself. He clearly wasn't sorry at all and doesn't seem like he's going to change. I left because the manager did not attempt to resolve the situation and the driver just wanted to taunt me. Instead of working, they're typically just smoking pot in the garage. I never said anything before because I figured that's on their management to handle it and they technically weren't hurting anyone. This time was a little different. The reckless driving can result in someone getting hurt. The lack of remorse or accountability means it's only a matter of time before something worse happens. Paisanos...start being accountable and do something about your reckless employees. I'll go ahead and report this wherever else is necessary."

"I want to love Paisano's. I really do. But I just can't. The food is good. But ordering from them is inconsistent and, more often than not, we don't get what was ordered. We always order a "Create Your Own" pizza - pepperoni, Xxtra. Does the photo look like Xxtra (not just Extra, but Xxtra) pepperoni? Nope! Why are we paying extra money for no extra pepperoni? When we order salads and ask for "Chop Everything" ... nothing is chopped. Why offer these options if you're not going to do them? We only go to Paisano's when the pizza craving gets too intense to ignore ... we need a Santini's in Arlington!"

"On my way to the hotel, I called this Paisanos (since it was the closest) and placed an order for a large pie. Mind you it was pouring that day and some roads were flooded. It was practically a ghost town, no one was outside. I had wanted to just run in and get my pizza. Well, when I arrived, the three men behind the counter had no idea that I made an order. They kept looking at each other and saying, “I never spoke to her. She never called in.” Then they had the audacity to say that I lied about calling in an order but they would give me a discount for the trouble. They charged me for a small pie though they would make sure that I got a large. (I let them go on with their theatrics like I couldn’t prove on my phone that I did, which I did do after getting my pizza. They were then apologetic but it was too late. They already soured my experience. If my kids weren’t hungry and it wasn’t raining so hard I’d have went somewhere else.) It took less than 10 minutes for them to give me a pie and guess what? It was definitely a small. And not the large they claimed they were going to give me. I didn’t even complain. Not only did I get bad service, but I also got bad food. My kids didn’t like and none of us ate a second slice. Would not recommend."

"Ordered a large pizza with mushrooms on it, they didn’t have large thin crusts left so when we picked up the pizza they mentioned they gave us an extra large which was very generous! When we opened our one topping pizza, we were pretty bummed with how few mushrooms were on it. Another thing we ordered was the boneless wings which is closer to popcorn chicken than wings."

"This was the single worst pizza I’ve had from anywhere…. Just look at it… “crust” was like cold raw dough. Large bare spots with no toppings or even cheese on top. I’ve had some OK pizzas from this place when I don’t feel like spending 2x as much elsewhere…. But after this one I can’t see ordering from here again."