Lenny's Auto and Towing Services 2090 Pottstown Pike, Pottstown, PA 19465

"AAA sent Brian to jump my car when the battery had died Triple AAA said that he would be there by 9:10 and Brian showed up by 7:10 and I made it to work on time great service!"

"If I could leave 0 stars I would. Told me my car had “no oil on the dipstick” to try and scare me into repairs/ oil changes I don’t need. Came here previously and had no issues, so I don’t know if the guy is an idiot or scumbag. Either way it’s unacceptable"

"This is the first time I have ever went to there Lenny’s automotive shop. I scheduled an appointment for 10-26-2023 a few days earlier. I actually went in there in person and scheduled this appointment which is weird because at first they seemed very nice and friendly. I had taken it to the Jeep dealership before that and told them I was having transmission shifting issues and a sluggish response with the accelerator when I was driving. I left with no answers. I had scheduled the appointment with Lenny’s to get the transmission fluid and filter’s replaced and change out the spark plugs. This appointment was for 8:30am. When I got there the lady on the phone had me wait while she finished her call. Not very polite at all. I told her I was there to get my Jeep Patriot serviced this morning. She grabbed a mechanic that was actually nice and said he would be going on a test drive and was going to hook up a scanner to the computer while we went on the test drive. I told her that the Jeep dealership didn’t find any codes when I went in but she insisted that the mechanic at Lenny’s go diagnose the work before they started the work. Short story is the mechanic never put a scanner on the Jeep and we drove around a bunch of side streets on a road test. He said I don’t think it’s a transmission issue. I think it’s a fuel issue. I told him that you really notice it on the freeway. He said that they can’t just hook up a scanner and drive for an hour or so to see what codes pop up. We got back to Lenny’s and then the lady said that will be $72.70 and we can schedule your appointment for another day and time. I said I had an appointment for service today and she said nope you had a diagnostic test only scheduled today. She said she was too booked with other cars that were outside the shop. She said when do you want to schedule your appointment for your Jeep Patriot? I replied back never because you’re charging me for nothing when I didn’t ask to have a diagnostic test done. I got ripped off and I will be contacting the Better Business Bureau about this. Since I was made to pay for services I didn’t ask to be done. Why would I schedule a diagnostic test when the jeep dealership put the TCM in learn mode. No codes will even show up. I only scheduled to get my car worked on. I would definitely look around and find another automotive repair shop to go to because I left very mad and frustrated when nothing was actually done. No scanner hooked up and the mechanic drove me in my car for about 15 minutes. Then the lady said before I left mad, he diagnosed the car didn’t he? If that is what you call diagnosing a vehicle then you got to go somewhere else. Just a road test does not diagnose the problem or warrant them to charge you for what you think might be wrong with the vehicle. Wow is all I got to say. The mechanic seemed pretty nice but the women that work behind the counter the take care of billing are thieves to be nice about it. We will see what what they say when the Better Business Bureau contacts them about this. No work done but they will require payment if you take your vehicle in there. The shop hours or price they charge per hour seems ridiculous. Shop around and save your self some money and sanity. Hope this helps out the next person."

"These guys are great! Years ago, my trusted mechanic closed shop and I was bummed. Then I found Lenny's and they've been taking care of my kid's car since he got it. They did a beautiful job replacing his exhaust, have done several inspections for us, done emergency repairs on the spot (the door handle broke in cold weather and had to be replaced!), and everyone is always responsive and pleasant to deal with. My favorite part of the whole thing, is that they don't gouge me on the cost because everyone knows car repair is costly already. They're the first place I think of when I think car maintenance or repair. Thanks, Lenny's!"

"This place opens at 8am but Tracey often gets there at 730am to open….and THAT tells you everything you need to know. They changed my tires, gave me an alignment, inspected my vehicle, and did a synthetic oil change. They gave me free internet and coffee while I waited. And it only took a few hours. Overall, they provided EXCELLENT service and the prices were fair. Tracey was amazing - incredible, really. And one of the mechanics even came in to talk to me and was very friendly. The whole experience makes me wish my car would break again so I can go back in there. This is a trustworthy place with a high level of professionalism."