Volvo Cars of Bethesda Service Center

"Dealership tried to charge twice for a repair. Recall of air bag. Required work replace clock spring located next to airbag which would require removal of steering wheel and airbag. When I complained about the double charge for labor they agreed not to charge for labor and proceeded to upcharge for the part, 2 other dealers charge $354 for part $ I was charged $600."

"I’ve had incredibly poor experiences both at the dealership and at the service department. I was quoted a price and returned to pickup my car and told 30% higher only to be told “oh we made a mistake”. Multiple issues drove me to lease me next Volvo from DARCARS Rockville and had a considerably better experience all around."

"Got a real nice car from here. Easy transaction quick and the best part I didn't have the salesman ride woth me and my family on the test drive. 1 place I went to salesmen drove with us and just ruined it. My salesman did not do that. Once I remember our salesman name I'll post him but he definitely took care of us."

"I had my Volvo for six days when the check engine light came on. The dealership I bought it from did not respond. After two days, I called Ourisman. They told me to stop by and they would fit me in. They took care of my issue in one minute. Very responsive and polite. Much appreciated."

"Went to go get my 6-month maintenance check. I was very pleased with the hospitality. I did not or rather I was not aware of how the process goes after dropping off the car but other than that it was a good experience and I will be back to have them work on my car only. And shout out to Daniel who was the consultant at the time of my car being served.... You rock dude thanks"