Audi Hunt Valley Service Center 9800 York Road, Cockeysville, MD 21030

"Audi Hunt Valley exceeded expectations. I had lost faith in the Audi brand after my All Road had an unexpected and catastrophic mechanical issue, despite regular servicing and upkeep. The service team, (Jordan and Mike), knew they had an unhappy camper and worked with me to explore repair options. I was ready to sell them the car and walk away. Tony, the GM, stepped in and had an open ear. He led a great customer service campaign throughout this process. After speaking with Tony, I agreed to speak with the sales team to explore options, and was connected with Baine. He walked me through sales and lease options and was super transparent about the pros and cons of all scenarios. Long story short - I walked into Hunt Valley Audi disappointed and frustrated with my car situation. The team’s work to keep me as a customer paid off - a few days later we all celebrated as I drove away in a new car. Thanks Audi Hunt Valley!"

"I really appreciated the assistance from Jordan and his team when bringing in my 2020 RS3 for her 40k service."

"I was very nervous going car shopping because I wasn’t 100% sure what I was looking for and a lot of car dealers can be pushy. I had an appointment with Baine who made the process so easy and quick without being pushy. I test drove the car I was interested in and Baine explained everything very concisely but detailed in a way that made me feel comfortable. He assured he would make the buying process quick. I decided to buy the car and from there he continued to very accessible for any questions I had (which were a lot). He walked me through every step of the way and I had a wonderful car buying experience! I don’t regret my decision at all and highly recommend Audi Hunt Valley!"

"About 10 days prior to me seeking help at Hunt Valley I had service on the car for a transmission leak. That was done in Greenville, SC. When I got the car back from that service I immediately drove to the Baltimore area to visit my son. The car performed fine on the highway, but had a clunking sound in town when braking and accelerating. It didn't occur all the time, but it did occur and had not occurred prior to the transmission work. I was concerned and didn't want to have problems in my further trip north to Greenwich, CT to visit my other son or even further north to Rutland, VT where I am now at a second home we own. The people in Hunt Valley Audi checked the car out and confirmed it was fine to drive. They explained what they thought was going on and reassured me very nicely. I was treated very well there."