Mercedes-Benz of Hunt Valley Service Center

"I have always had excellent experiences here. My service advisor Jessica is wonderful and very helpful in helping me decide which repairs are truly necessary. I have never felt like I was being upsold, which I truly appreciate. I will continue to bring my car here for service."

"The Mechanic who attended to me was experienced, polite, patient, kind and attentive. He gave me an honest assessment, and options on how to proceed. I was pleased with the final product. Thank you."

"Staff was courteous and professional. I was impressed with the video sent to my cell phone of the tech working on my vehicle. The waiting room was clean; and coffee and pastry were provided."

"My car buying experience was quick and easy. Deontae explained everything in detail and made me and my family feel completely at ease with our purchase. I would not hesitate to refer my family and friends to this dealership especially to Deontae as a sales advisor."

"The recall was completed in a timely manner. My hesitation for not providing higher rating I arrived at 7:21 for a 7:30 appt and when they opened the doors at 7:30 I was the 2nd vehicle pulled into the bay. However, I had to wait for 2 other customers to be assisted because I was assigned to an Associate that had the other 2 customers assigne to him as well, even though there were 2 other Associates without any customers. Not the best planning in my opinion."