Antwerpen Nissan Security Service

"Great Time management and informing me of future services needed. Jenese was great and her laughter made my day. Thank you for a great customer service on my first visit!"

"Edit: They never reached out after I contacted them from their contact us page they posted below! The service department here takes total advantage of you. I'm originally from Ohio, they needed to make a road trip back as a student living out in Baltimore. Needed an oil change, was told my brake system was rusted out and needing a replacement. Received a high but understandable quote given the presumed damage. Was able to make it back to Cleveland, as when I asked the service advisor if I could drive it back they said it would be fine even with the brake issue. Upon taking it to my uncle's mechanic shop, I found out that my brakes for both the rotors and the pads have about 80% of their life left on them. Ended up having the entire brake system inspected for my vehicle, and nothing was rusted out. Tried to reach out to both the service team and the general manager of this location to talk about this. While someone in sales was very helpful because neither the manager or the service team was responding, and that sales person tried to get me in the correct contact, no one would return my calls and I ended up in a voicemail loop system multiple times with the general manager never taking my call. Sales team seems nice however, even though it wasn't their problem to fix. Do not go here, do not buy from here, do not trust this individual dealership. I don't know about any other Antwerpen locations, but the where the Security Nissan location!!! Total rip off and scam."

"You have to question, if the service was actually being done to your vehicle. Make sure to look at your bill, they tried to charge me, for oil change, they never performed. I personally would never, take my car, there again."

"Always great and honest service. I really appreciate the service department taking good care of me and always keeping me on schedule with the recommended fixes."