Mr. Tire Auto Service Centers

"Great, professional and friendly service. Marquez was awesome and got me all sorted after my tire blew on 595 on my way out of town.. Highly recommend!!"

"11/24/23, I came to this Mr. Tire to get a nail removed from my tire since I'd purchased Road Hazard Protection from Mr. Tire back on 11/20/21 from the Mr. Tire located at 6332 Baltimore National Pike. You may ask why would I come to this location since I purchased the protection at another store? Answer: because when I went to the Mr. Tire at 6332 Baltimore National Pike to get the job done, I was told that they couldn't perform the service because they had no technicians working. Mind you, this was at 3:45 PM on a Saturday and the business wasn't scheduled to close until 7PM. Huge shout out to Marcus and the staff of Mr. Tire located at 5545 for fulfilling another store's service because they were prepared and ready."

"My experience with this business was terrible. Over the weekend, I made an appointment online for Monday. The website offered for me to select an appointment time, and I selected between 1 and 7 PM because I planned to drop off my car after work. On Monday, I received a call from an associate, asking if I was coming to my 1 PM appointment. Surprised, I explained that I must have misunderstood the website scheduling and asked if I could drop off my car at 5 PM instead. The associate said it's better to make an early appointment in case we need to order a tire for you. I asked if I could reschedule for Wednesday instead. The associate said that was fine and we rescheduled my appointment for Wednesday at noon. I received a confirmation email that my appointment was on Wednesday from 1 to 7 PM. On Wednesday, I called in advance to confirm whether I should arrive at 12 or 1 PM since I received different information by phone and email. The associate said I should come at 1:30 PM if possible because the technician was running behind schedule. I explained I needed to come a little earlier because my husband would be picking me up at 1 PM. The associate said that was fine. We arrived to drop off my car at 12:45 PM. The associate then notified me that the technician needed to leave unexpectedly and wouldn't be able to work on my car until Friday. I understand that life happens, but this experience was fraught with needless confusion and miscommunication over scheduling long before the last minute cancellation. As a result, I will not be returning to this location and I do not recommend this business."

"I bought a new tire and had it installed on my car here recently. I had gotten a flat nearby and they were easy to get ahold of over the phone, had direct and friendly service, and I was in and out quickly. I would definitely recommend this place!"