Mr. Tire Auto Service Centers

"Prices/items advertised online were not the same in store (much higher) even though price matching is “guaranteed”. Perhaps installation fees aren’t included in the online pricing even though it says they are? I made an appointment online and went in same day, but unfortunately the tires I ordered weren’t in stock so I had to make another one for the next day. The website doesn’t seem to communicate with the stores, so I would recommend calling ahead. Otherwise, the staff is really friendly and it was a smooth process. Customer service here is 10/10. Had an appointment but it still took about 3 hours for 4 new tires and alignment so be prepared to wait. I’m very happy with the quality of the work done."

"Great attitude. The girl that was at the desk was very helpful & kind. Another customer came in with an attitude bcuz his wife didn't set up her appointment correctly, so he tried to get smart with the girl at the desk. I wanted to get up & cuss him out bcuz she was nothing but very polite to them. But overall I enjoyed my experience here & will be back."

"Dallas was the Tech and Pamela were awesome. Very professional and friendly got me in and out. Happy Holidays and thanks you guys"

"Gets one star because there's no option for none. Based on the reviews, the place went to hell in a hand basket these last few months if it was as good as the other reviews said because my experience has been horrible .This location needs to be closed since there's never enough people that works here to actually help you. I bought a tire with warranty here and returned many times over a course of months to get a replacement even after a plug failed. (Different Mr Tire plugged it for me) I went there one time and was never greeted after waiting minutes so i had to go outside to call the phone to actually speak to someone just so they can tell me to come back another time yet again because they don't have enough people despite the shop looking empty. Thankfully i got help after I was stranded with a completely flat tire at a different Mr Tire on north point rd where they actually know how to treat customers who spend almost $400 for 1 tire."

"Don't trust this place. Went for new tires and oil change on 8/12. Got my car back and the first thing I noticed was how DIRTY they left the inside. Covered in black fingerprints all over the driver side door and both front seats and the steering wheel made my hands black during the drive home. Next problem, and this is a HUGE PROBLEM, they did not put the oil cap back on after the oil change. Two days later I realized they left the cap propped up on the windshield near the wipers, just sitting there. My car was stinking like exhaust inside the car as hot oil was spilling out into the engine on a summer day. Unprofessional and incompetent. Totally unacceptable. It's sad because they are close to home and I'd love to be able to use them but not like this. I've attached all photos as proof. I'll be calling over there to discuss this with them."