Domino's Pizza

"Don’t buy pizza from here, you’re better off driving 5 miles to find a better location. Horrible service, rude staff that mess up your order and takes hours to deliver."

"For this location - it is a hit or miss on delivery, but tonight it was a hit. Delivered quickly after order, and it was hot, and the order was correct. Tonight we ordered a Brooklyn Style Pizza (with Pepperoni, Greep Peppers and sausage), Thin crust Pizza (with Pepperoni and Green Peppers), Cinnamon Twists (my favorite, but eat them quickly especially when they are hot), and the new Chicken Boneless bites with BBQ Sauce. One of the better pizza's around and you can't go wrong with the Cinnamon Twists (or the lava cakes which we also have had!)"

"We are human and we make mistakes that we learn from. I ordered a large thin crust pineapple, ham and black olives from this location and got a large thin crust pineapple, ham and jalapeños instead. I dislike jalapeños with a passion…, especially on pizza. I called the store to inform them of the mistake and they apologized and was ready to make a new pizza a deliver it as soon as possible. I informed them that it was kinda late and I made other dinner plans at that point. The staff advised that the pizza would be credited to my account for a future delivery. I called today, as I was craving Dominos thin crust, to claim the credited pizza. I explained what happened previously and without no other questions the staff said we’ll get it to you asap. A few minutes after I placed the order, I received a call from the store. It was a staff member just double checking my order as to not make the same mistake twice. After confirming my order I was advised that my pizza was on its way. Approximately 25 later, my pizza arrived and was delivered by a friendly female delivery driver. I checked the pizza and it was correct. It was hot and delicious, exactly what I was craving. Big shoutout to the friendliness of the stores staff and making the mistake easy to fix without making me feel awkward. And from these experiences, I will always be a loyal customer of this Domino’s pizza. I wish I had their names at store#4685(I believe) Frederick rd., Germantown Md., because they deserve some recognition for awesome customer care and service."

"This is a review not just based on 1 time order. I ordered pizza from this location multiple times in the past, and every time it almost ended disappointing. I specifically add buffalo sauce on the top of my pizza and later after going home realized they never added it. This happened every time I ordered. I can understand if there are many orders to serve at that time, but I was the only person who has the order, I can clearly see it on the screen. Even when there’s no demand they are missing the instructions clearly. Few of them don’t even provide crushed peppers properly. I never saw a restriction on how many of them to be provided for 1 large pizza. I felt like the person was making this up. After few minutes I waited outside and went in again, another person helped me to get as many as I want. Clearly what’s going on?"