Monro Auto Service and Tire Centers

"Had to drive from McKnight road jiffy lube, which I have been going to jiffy lube in general for a long time. I went there and they were “out of my oil” they told me to go to Wexford Jiffy Lube… I asked them “are you sure they have it” the answer I got was a resounding “definitely” I drive to Wexford and of course they don’t have it the oil. Their answer was “go to cranberry” that’s not OK. I drove down the street to this place and was taken care of right away! Friendly and efficient. An oil change should be quick and easy…. People who care that when the person shows up they need to get it done now not “by Thursday I’ll have the oil” that’s not convenient. Thank you to this team at Monroe!"

"It was a simple state inspection with a couple issues: more than allowable slice in one tire, front brake pads at just above minimum. Monro didn’t have an exact replacement for the tire. Brake pads wore very fast communicated and reviewed pictures, groves rotor causing the accelerated wear. Text communication was convenient, but spotty during the day, which resulted having the vehicle the whole day. All was good, I just wished the communication was not as spotty so that I could have gotten the car back a few hours earlier."

"Great experience! They were honest and professional with my service. Super quick tire change clean friendly environment highly recommend"

"I had a good experience with having my car inspected in 2022 and so I returned this year for inspections, oil change, 2 new tires, and an alignment. Front desk service is friendly and I did not feel pressure regarding optional services. From checking in to driving out was 2 hours. I started coming here because the dealership up the road took much longer and their appointments were scheduled months ahead. Monro has a more reliable online scheduling system. The waiting area is fine for the industry and the bathroom is very clean."

"Worst experience of my life I will never go back there again even if they are the last auto service available on earth. I waited three hours for an inspection even though I had an appointment, they failed my car because of the tires that they said were fine three weeks prior as they handed me an estimate for $1400 for new tires. I got the tires replaced elsewhere went back to The sticker put on. They refused to put the sticker on, unless I paid for a totally new inspection when their corporate office said, as long as I took the car back within 15 days, the sticker would be put on at no additional . The young woman at the front counter is very hostile. Should not be in a customer service position. I started doing business at the Cranberry Monro. They are awesome. I will never go anywhere else."