Dunkin' 101 Loudon Road, Concord, NH 03301

"If I could give none-1/2 stars I would. Stopped inside to get a coffee. 4 people were just standing around and didn't acknowledge I was there. One girl finally came up to the register and proceeded to read something on the counter before finally helping me. Was very rude right from the get go. Took my order and money and walked away. As I stood waiting for 1 single coffee for 15 minutes, I watched as the girls working there made drinks....FOR THEMSELVES! I finally got my coffee and it was a disaster. Made wrong and coffee spilled all over the outside of the cup. I felt like I was inconveniencing them by having them do their job! I understand short staffing issues in most places, but there were at least 5 girls working there. They were more focused on themselves and the drive thru. Absolutely ridiculous! Do Better! Will not being going back!"

"I’ve never been repeatedly let down and disappointed with donuts than I am with Duncan these days. Idk how you can mess up a donut and consistently produce something covered in sugar, that looks good, but ultimately is a major fail. They all taste basic, boarder line stale, and well… they are the worst donuts I’ve ever purchased or tried. Wasn’t that way when I was a kid. Waste of money. I’ve tried multiple locations numerous times for past two years and have decided to never try again, even as a last resort."

"This is what I received for my order of snackin bacon, cold crumbs. Coffee was made right and sandwich was good according to my passenger"

"I walked in to try and grab a coffee when I was rudely asked to leave the store. Reason is because they were supportively only doing mobile orders. There was one kid working who didn't look the brightest. There was no note or anything and there was 1 maybe 2 cars in the drive thru so they weren't busy. I just went to McDonald's instead where they were almost booked in line. Clearly getting all the business during lunch hour."