Gardener's Supply Company 128 Intervale Road, Burlington, VT 05401

"7/3 ordered hose pot 7/25 emailed to ask where is my Order #: 880550423 was 7/26 received an email backordered till 8/19. Lisa from customer service says in her email "I am sorry that the backorder was not noticed when the order was placed. Best I can do is split the shipping costs with you." So not clearly marked on their site item is backordered and wow so generous to split the cost of shipping $13.99 wow $6.99 how generous of you. When the pot is $89.99. I have never experienced before with on line not clearly stateing item is backordered before you buy it. No update that items is delayed and a poor compensation for poor performance as a retailer ."

"Huge selection of trees, shrubs, plants and supplies. A gardeners' wonderland!!! They even have a good selection of fruit trees which are harder to find in my area. I just got a new apricot tree, to replace a mail order one that died."

"1st time ordering had a couple hiccups but they made it right immediately and with ease. I ordered some planters and one was broken during shipping. There was also a page missing from the instructions. All I had to do was call and give them some pretty basic information....no hassels.... and they sent out a replacement no cost to me. They also emailed the missing instructions all within like 24 hours."

"The service is helpful. Had issues with my plantes with gnats. They recommend some treatment. I'm still working at it but my spider plant looks a little better . If there anything tips please let me know."

"A very comprehensive garden store. I have been ordering from their catalog for years and it was good to see the store. This location did not stock the depth of some of the products in the catalog but it had other products as well as plants and ornaments for the garden. They have a discount program for locals as well."