HomeGoods,

555 Shelburne St, Burlington, VT 05401, United States

"Homegoods, we all know that it’s really hard to hire people after the pandemic, so keeping bottom of the barrel employees is the least of your worries since you at least have employees, but your employees are the face of your store. Today your employee admitted to a paying customer that they’d rather destroy and create waste out of your inventory rather than make a sale. In the time it took to walk to the back of the store, your employee said they had already destroyed the item, bent it beyond use, and threw it away. That not even donations wanted it. Now, if you’re going to lie, at LEAST make something up that’s not awful. It’s way more plausible that your employee decided to take the item themselves, which by itself, stories aside, is fine. At least I hope that was what your employee did, and not waste a perfectly good item with a paying customer in the store. As a large company, you shouldn’t engage is such waste, if that is in fact what happened. It’s disgraceful and greedy. If that’s not what happened, train your employees to make up better stories. They’re making you look bad. Merry Christmas and Happy Holidays, Homegoods. That 7 ft pre-lit Christmas tree could have helped a needy family but nah, you “bent it up and tossed it in the dumpster.” (Which you didn’t’, but weirdly enough that’s the story your unphased, not so creative employee came up with). Gross."

"Dear HomeGoods in South Burlington VT, You’re awful. I considered purchasing a 7ft prelit tree (Xmas closeout). You told me it was $99. I said no thank you. By the time I got to the front of the store I had changed my mind. I went back to end of the store to get it, and your staff, maybe floor manager? Meekishly says, “it’s too late, we threw it out, bent it up.” You had trashed it! Bent it to fit it in the TRASH. That’s really messed up. You said donations didn’t want it…. so you THREW IT IN THE TRASH AND BROKE IT when I was still in the store. Not only would I have bought it, but you’d rather have trashed it, than gave it to me."

"I went in November to purchase 2 bins. Neither bin happened to have a price on it. The person working took 20 min to locate a price. I just walked out because I didn’t care. Today I went in again to purchase 2 items. Of course neither had a price. Took over 30 minutes for the same woman to go locate a price. Unreal and so frustrating! If no one bothers to put a price tag on it, please have a faster system in place to have the staff locate the price."

"Home good is a great store it's next to the T j max .Sierra post .an market 32 on Shelburne rd VT great deals an some clearance items"