Ben King & Sons 457 Riverside Drive, Augusta, ME 04330

"No call, No Show on day they scheduled a service call after waiting 3.5 weeks."

"They came out in the most recent storm (December 2023) to fix my non-functioning standby generator. They initially couldn't get to us, due to down lines and fallen trees, but Sean didn't give up on us and he got it cranking again. Super grateful, as my heat and septic pump are connected to the generator. Thanks, Ben King & Sons!"

"Strongly recommend using anyone else. Would not return calls or emails regarding deposit return after a home sale fell through, which was refundable and confirmed as such prior to giving the deposit. GENERAC company helped get some money back, but BK&S kept $1000 (~1 week of pay for me) of the $2500 deposit. They literally only provided an estimate based on the photos I emailed them, never even had to leave the office. After GENERAC contacted him on buyer behalf, I did get this belligerent email response: Anna I had offered you what I can do as usually there are no refunds. I had to pay interest on your unit as the deposit doesn’t even cover the cost of the generator. You are not happy with that then you drag it out longer and leave a nice review which almost wants me to keep it all now as I have been trying to work with you but you have been the one dragging this out as it states you went with solar instead. Like I said before we were ready to install and you stated you wanted to wait for new place. You have til Thursday August 24th to let me know if you want the refund I had offered or not with mailing address you want sent to. Sincerely Brian King"

"It was so wonderful to deal with such a professional group of men and women. Came out gave me an estimate I found reasonable. I had to wait but the time frame that it came in was exactly what they quoted. Gentleman that came out set up my system or amazing as well I would highly recommend working with this company."