Capital District Psychiatric Center

"I have a loved one staying there and the staff has been wonderful and always answering questions for any issues I have to ask . Keeping me informed of his medical needs . Parking is in a I think 9 story parking garage and level 7 and higher are for visitors . I was able to drop off clothing , toiletries and money order for his snacks at the front . My only complaint was when I asked the security guard for restroom he pointed to a door which was the exit of the facility which was not nice all he had to say is no restroom I am editing this review . After my loved one left the facility he told me a lot of things that alarmed myself about this place . 1st of all it’s not a vacation being there but worse then jail and this recent review is coming from someone that was a patient . In the morning when you leave your room , the room will be locked the whole day so as a patient you will have to stay in dayroom for whole day . 2nd . If you have to use restroom you need to find a staff member cause always locked now I understand for safety but staffing is bad as well the staff members are scarce and not very nice I was told . My loved one got a blood clot and was asking for a nurse to help him with the pain he was feeling and thank god she finally listened they rushed him to Albany med in time to save his life . Very scary and he said they don’t give you any water throughout the day . Because my loved one has serious pysch problems I am worried he going back inside and for longer and I will be contacting his councilor daily make sure his needs are met"

"this place sucked and it was awsome the service was fine but everything else horrible and the last time I ever go here"

"In short: I've been with them for ten years - they constantly reassign my counselor and prescriber (I've had 4 different counselors in as many months) which resets any progress I've made (no consistency); Counselors are inept and unfamiliar with treating my disorders (one insistently told me to look up meditations on YouTube); Prescribers fail to note diagnoses (malpractice); Current prescriber is unwilling to adjust medication as needed. Disgusting "care"."

"The police and I just dealt with my autistic son being on the roof. He has broken out of the house two other times this week. His social worker had me call to try to at least have him held 24 hours as he tried to find ways around a waiting list for placement. She repeatedly told me bacuse the police got him down there was no problem. She gave me a number, quickly told me it was wrong, and that she'd give me another, which she never did. She forgot to turn off the mic so she never hung up.She laughed at our situation, told who ever was in the room she covered for them. They both laughed and she again credited herself for "covering" for her so she didn't have to deal with our case. I told her the mic was on and she hung up."

"Well I spent at least four years in CDCP and some of the time was hard. The food isn't terrible, of course know one is going to like everything. The place is loaded mice and I've seen them on my bed. The staff does have some people that are hard to deal with but on the other hand they are made to work crazy hours or get fired. One thing about the place is that they have some very scary people that can attack at any time."