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University Credit Union - Headquarters
15 Main Street, Orono, Maine 04473
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About the University Credit Union - Headquarters
University Credit Union - Headquarters is located at 15 Main Street in Orono, Maine, United States. As a finance institution, we offer a range of services to our members. Our new Digital Banking platform will be launching soon, providing convenient access to your accounts. Please note that due to inclement weather, our branch lobbies will be closed on Thursday April 4th, but our Call Center and Video Teller Drive-Ups will remain open.
Earn high rewards with our Kasasa Cash program when you qualify, and don't forget to ask about Kasasa Saver for even more rewards. We also offer a Scholarship Program for Maine college students, with nine $1,000 scholarships available in 2024. Our education loan options cater to a variety of needs, whether you're just starting out or looking to consolidate debt.
Stay informed about online safety and fraud prevention with our resources and courses. Our HoMEworks course is popular for those looking to navigate the home buying process. Plus, our referral program allows you to earn up to $500 per calendar year by sharing the benefits of UCU with friends and family.
For assistance with our website or any of our services, please contact us at 800-696-8628. We are federally insured by NCUA and offer a range of products and services at all UCU full-service locations. Join us in our mission to promote financial literacy and end hunger in our community.
Photos of University Credit Union - Headquarters
15 Main St, Orono, ME 04473, United States
Opening hours of University Credit Union - Headquarters
Monday:
09:00 - 16:00
Tuesday:
09:00 - 16:00
Wednesday:
09:00 - 16:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of University Credit Union - Headquarters
"Do not use them, they are a scam they changed their policy and now they want to charge you a $10 fee just to pay your bill over the phone. when you contact customer service no one seems to care. Update, i called again today to see if they would waive their ridiculous fee i was told quote " we cant waive the fee, but if you download the app you can not pay a fee and you wont have to keep bugging us".... thats top notch customer service UCU, tell your customers they are bugging you. Terrible bank closing all accounts tomorrow."
"Do beware that this bank does offer a variety of fees for their services. They have been good to work with though! There was only one time where I dealt with a very rude/apathetic call center manager, but that was very promptly corrected"
"I have banked with UCU for several years and have always had prompt and excellent customer service experiences. It's what has kept me a member even after moving away. UCU has incredible employees and I would highly recommend this financial institution to anyone."
"They over charged me today with my only 1 overdraft transaction a $120.00 as an overdraft fees, for only one transaction within a 24 hours. I did talked to them by phone and I went to them but they won't fix their broken poor system, which is makes all my previous transactions as pending while I'm using a debit card with a pin number. Just a new legal way so they can rob their own customers, just recently I was thinking to open a business account for my new store but I changed my mind after they overcharged me. Plus they told me without any respect that she want to educate me! (Like a punishment in my opinion) for what? Is it for being a loyal customer? they did this to my small personal account, so I don't think I will open any business account and I will close my personal account as well. Not recommend for sure."
"If a bank is going to freeze your debit card, for 'security' purposes; doesn't it make more sense to call the account holder, instead of leaving them stranded? It is Friday, I am in a different time zone, and there are not even any Customer Service hours on a Saturday. So, my money is frozen for the weekend, thousands of miles away from home. My former institutions never did this to me. I also should not need permission to travel; if I lost my card or it was stolen, I am obligated to report that. I just checked my accounts, this afternoon, online, and all charges are fine. I traveled for a week before this business decided to freeze my assets. I would dare say that is negligent, on their behalf. Nevertheless, a simple phone call would have avoided the inconvenience dealt to me now. I am regretting switching to UCU. Maybe a complaint to the NCUA is now in order..."
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