Wilmington Family Counseling

"Therapist John only ever wanted to talk about my rx even though he’s not licensed to do so. I tried talking about why I’m anxious and he transitioned to how I should just get my rx from my PCP so I don’t have to keep talking to him and Martha. When I called the office and left a message about my experience I got a phone call back within 30 minutes but it was just to collect a payment. Now I’m getting a bill for a no show appointment. Go any where else!"

"I recently connected with an old therapist from 18 years ago and wanted to reconnect with her but due to her schedule and mine she told me to get in touch with the receptionist, Whereas I did on March 7th about a different therapist that would be able to help me and the service I received from the practice is awful. I Never did receive a call from the receptionist.When I left a message with my long time therapist she sends me a message, Hi Teresa, I am sorry to know this. I was under the distinct impression that you had received a call back and were in process of scheduling, last we spoke. I’m happy to look into it, but Pls call the office, You’re always welcome to call my office # . Seen by Donna Iorio DiNitto at March 8, 2022 at 2:25 PM Enter I did call the office and the receptionist never even responded back. Here I thought that the practice is here to help us. I will never call Wilmington family Therapy and will be looking to find someone that is willing to help."

"So far I have spoken with two older women therpist and I have to say they were horrible. The fist women spoke about her problems and her other clients during my sessions. The recently new women Ruth was the worst. She actually triggered trauma and wasn't empathic at all about how that made me feel. Therapist should actually be non judgemental and conpationate with their clients. Also one of the intake women called me Jennifer! My names is Jessica! I am so fed up with is office already. They have me set to see another women but...I have little to no hope in this office."

"I worked here for years, so my review will be biased, but I would strongly suggest that you look for an agency, and a therapist, with a strong background in therapy, with good morals, ethics and values, and a therapist and an agency that is a good fit for you. I would encourage anyone considering this agency to read all the reviews and possibly look into other options that may be a better fit. There are many amazing therapists who work here, however; most individuals may better be served by an agency with a better feel for what individual client needs are and how needs can be better addressed in a safer, individualized, honest and more ethically sound way. Don’t give up hope, there is a good fit out there for everyone, sometimes it just takes a little bit of patience! Don’t stop considering other options, there are so many amazing agencies out there who can help give people the support that they need and deserve. Everyone deserves to feel better, never stop trying it’s a time to get agency, and to get therapist, who might be a good fit for you!"

"I went in today for an intake meeting today to begin counseling for my son. Therapist straight out told me AFTER meeting with me and my son and completing the first session that there is new management - they are selling or have sold all their play therapy materials and that because of that she won't be able to help me. Her cell phone also went off and she didn't silence it, office was a mess, and didn't seem like she was putting in any effort. She clearly was NOT interested in working with a child. It would have been nice to just been told that BEFORE the first meeting was scheduled."