Charlton Family Practice

"Everyone is always pleasant an caring. Excellent care."

"I would give this place 0 stars if i could. worst doctors office i have ever been to and i've been to plenty of bad ones! went there for my first physical 2.5 years ago freshly 18 years old where dr sayko proceeded to fear monger me and give me false concerns for health conditions that i've had checked out numerous times by other doctors for years now and every doctor i've seen in ers and hospitals since has said they've seen many of his patients come in with the same fears he's put in them. haven't had a physical since and any time i have tried to call it's almost impossible to get one. tried getting a doctors order for a covid test when i was pregnant a few months ago where they told me i wasn't high enough risk and refused to give me on, a few months later i tried to call for a test order again where they told me they would have a nurse call me back to which one never did. they don't have any respect for their patients or the name of the practice they're running and i would not recommend them to anyone at all. awful awful people."

"AWFUL. My family has been coming here for years, and recently they have taken a turn for the worse. My brother was suffering from Anaphylactic Shock from a bee-sting, something completely new to us, so my mother called here, told the receptionist what had happened, and the incompetent receptionist put my mother on HOLD for several minutes instead of telling her to call an ambulance. We had never dealt with this before and my brother could have LOST HIS LIFE because of this woman’s mistake. A week later, I was suffering from extreme tonsillitis (possibly brought on by the stress of almost losing my brother) with a 105 degree fever (yes, 105) and the clueless receptionist kept picking up the phone and putting it on hold for 15 minutes before my mother gave up and went right to the ear-nose-and-throat doctor. We have since switched pedestrians. This place should really consider retraining their front-end staff."

"Excellent medical service once you get past the incompetent front end staff. Getting different answers to the same question in the same conversation is common. An office manager that has no clue on scheduling, pre-authorizations and other common administrative functions. If they say your appointment is set be sure to call back the next day to confirm. Dr. Sayko is fine provider but the people he chooses to employ in the front office do their best to test your patience and consider choosing a different practice. This would be a one star review if not for the level of care provided by Dr. Sayko. You just need to get through the BS before you see the MD."