Hannaford Pharmacy 75 Maverick Street, Rockland, ME 04841

"I’ve been waiting days for a prescription to be filled to call in for them to ask me if I would like filled. No, I would like it to sit in limbo for three more days."

"This place has really been going down the toilet for the last few months. We have been getting our prescriptions there for seven years and they have been great. The last few times, we have been notified they are ready to pick up and they aren't. Last night my wife went to the ER in the middle of the night and the hospital called in an antibiotic for her. Went it the next afternoon and Hannaford said they had no record of it, they said it was probably lost because they were transitioning their software. Ok, no problem we jump through hoops and get the doctor to call it in. Doctor confirms they called at 2:10. Back to the counter at 2:30 and they have no record of it. There solution was to call the doctor back again and have them ask for a pharmacist. The kicker is you could tell the people "helping" me couldn't care less that their failures were causing another human's suffering. We are going to pull our prescriptions from there and suggest anyone reading this do the same before they leave you high and dry."

"I normally use another place for my prescriptions. My pharmacy was out of the meds I needed til the following Monday. I called around and the pharmacy at hannaford said they had what I needed and could fill it with a script from my doctor. They were very busy and short handed that day. But they made sure everyone got there scripts. I’m considering moving all my scripts because they were very personable. Thank you"

"I live in Connecticut, not near a Hannaford, but I needed a prescription refilled while traveling in Maine. Based on the experience I had, if I lived locally, this would absolutely be my pharmacy of choice. Staff was helpful, kind, knowledgeable, and patient. They cheerfully took the time it took to get me into their system and get my prescription from my home pharmacy. It was absolutely top notch customer service! I wish we had this pharmacy near me. Highly recommend!"

"This pharmacy seems very busy yet has experienced hardworking staff to accommodate the public demands. They always seem to take the time needed to help answer questions or research most efficient or cost effective ways to fill a prescription. I’m very appreciative and thankful for the work they do."