Dunkin' 42 Daniel Webster Highway, Merrimack, NH 03054

"The people that work here have to be stupid or something, i know half of them are still in school but it’s not that hard to listen to what a customer is asking for, everytime i have been here they get my order wrong. when i ask for frozen i think i mean frozen! not iced! if i wanted iced i wouldve said that!! isn’t that a wonderful concept!!! and i don’t understand why they don’t melt down the sugar? it’s obvious they have hot coffee or hot water to melt it down coming from someone who works in a coffee shop!! maybe this place needs a hearing test before hiring people, just a suggestion"

"genuinely the worst experience i’ve ever had. the food tasted burnt and my coffee was cold and the person who served me was rude. will never come back"

"I've gone here every day for a year. Never had a problem until 1 day, they did not blend the frozen coffee long enough. So because it was chunky, I politely asked if they could just throw it in the blender again. Since that day, every single day, my coffee cup has been handed to me 50% full. So today I went inside to see why. She made my coffee perfectly!! Then I watched her pour 50% down the drain. Put it back into the blender. Add a ridiculous amount of ice, re blend, and then hand it to me. Every day, I have had to go to another location to have my coffee remade. It has now been 2 weeks of doing this. It's honestly disgusting to think a person is THAT miserable that they intentionally do double the effort to mess the order up, and the worst part is, it is the location MANAGER that is doing this."

"Every day I go to this dunks and my order is messed up in one way or another. Nothing is ever consistent with this place. For example I ordered an easy medium cold brew with caramel and oat milk and I got the picture included. It makes no sense. They even read it back to me.. probably should hire people who can do the job or they need more training? Either way we’re done here!"