Milton Pediatrics 340 Wood Road, Braintree, MA 02184

"Horrible customer service the front desk representative was very rude and unprofessional when responding to information"

"We see Dr. Brenner for our two boys but have probably seen each physician as well as other staff over the past two years. Everyone has always been wonderful. Highly recommend."

"This review does not reflect my experiences with the doctors at this practice, but the nursing and their management. Numerous times I have felt my child has been neglected when using their online portal for non urgent questions. I understand they are busy/short staffed. I have been able to use online portals for my own doctors, no problem…I’m fact a lot of offices find it very efficient. It is frustrating when you see that your message was read and then you simply don’t get a response. They like you to call the office but no one ever picks up….voicemail only. Telephone tag all the time. We will miss our pediatrician but the way the office is run is just not worth it for us."

"I left a message enquiring about this practice for my infant; two of my family members bring their children here. Received a call back the next day from a woman who started the conversation by cheerily asking about my "new baby". I explained that my child is 5-months-old. The tone of conversation changed and I was immediately told that the practice doesn't accept "transfers". She then went on to suggest that my family members speak to their doctor in order to advocate on my behalf. Strange policy and the comment asking about my "new baby" seems like a tactic this practice uses to vet and turn away patients who don't fit a certain criteria. All around it was an uncomfortable experience."

"I have always had a wonderful experience with them. Dr Brenner is wonderful and we love him. Very straightforward, knowledgeable and attentive to our concerns. Dr Saddel also was wonderful with us. I highly recommend this practice to have your little ones checked!"