Charles River Medical Associates 479 Washington Street, Holliston, MA 01746

"I have used the services of this office for over 40 years and I am extremely pleased with their staff and services. I have moved out of Metro West and still return for medical services. Kerry V"

"This is the best medical office I have every been to! The staff are like family to me; they really care, especially Jill and Rona! Dr. Gronda is responsive, caring and a terrific diagnostician. He really knows and cares about his patients. I know he cares about me and my health and well-being. I cannot say enough good things about these professionals and the way the office is run. I am just glad Dr. Gronda is my physician and I hope I never have to change!"

"This is extremely upsetting!!! Shame on this office!!!! How is it even possible not to provide health care for patients without health insurance but willing to pay for diagnosis and treatment with credit card!!!"

"Really, they don't deserve any stars. This is a poorly run office. I am an easy patient, no medical issues, always paid on time and kept all scheduled appointments. I moved out of the area and have spent the last 4 weeks trying to transfer my medical records to a new doctor. It has been a nightmare. Lost paperwork, numerous phone calls to the office an every new call is treated as if it were the fist time I requested. The office does not document any communications, they cannot email, scan paperwork and when mailing paperwork to the office, it was received, then lost. Back to square one after 4 weeks. I am in disbelief that this is how they run a business. Another example of poor healthcare in the United States. I am embarrassed for them."