Mark Thomas Men's Apparel 155 Wolf Road, Albany, NY 12205

"Kerry and his team went above and beyond to fit me in a suit. They have excellent quality products, they know styles and color pairings very well, the tailoring crew is great, and the list goes on. It’s your one stop shop if you want to look great."

"Hate to be the bearer of bad news as it seems this place has a good reputation but I set an appointment on their website for 2pm got to their store on wolf road and the doors were locked and they looked closed? Tough for me because I own a business and I blocked out time in my day to potentially elevate my business look and it seemed I blocked that time for nothing. Also called Saratoga and no one picked up. Definitely a thumbs down and makes me fun shy to set up any future appointments here EDIT PER RESPONSE I unfortunately never received an email from your system and it stated on google you were open. i did however see the response your team sent me a few minutes ago and hope my experience at your store will rectify this initial hiccup. FIRST EDIT Went in this afternoon and Gavin and staff did a great job looking for the style for me and elevating my look just what I wanted. Not to mention a sports business coat I’ve been looking to get for years that fit perfectly. If it wasn’t for the mishap with the scheduling this would of been a 5 star all day long but that did disrupt a work day for me and I wish their email system worked properly to send out the appropriate email. Probably something the store should look into or update their google hours when they are closed and make sure their appointment schedule book is blocked off and doesn’t allow you to schedule a day that they are closed. At any rate I’ll be back continued great customer service there could have me come back to google and edit this to 5 but that one situation still lingers. FINAL EDIT Owner came up to me today when I picked up the pants to apologize for the situation and they also had items I would like from my previous purchases. I really liked that and showed me a top level of customer service. Mistakes happen with the scheduling but they more than made up for it and they got a regular customer moving forward. Great job MT Team."

"Unbelievable. In the modern era where it is trivial to update hours on google, Mark Thomas chooses to inconvenience their customers. I drove 45 minutes to their store (which is nice and I’ve shopped there in the past) and am greeted by a cute “gone surfing” message."

"First time shopper here this past summer for new suit and a couple pairs of dress slacks. Outstanding service and attention to detail. Got caught in the middle of their move from one store location to another across the street which created some minor confusion but was understandable. Will definitely be back as needs arise!"

"I came here to find a suit for my wedding, and was not disappointed! This store offers the nicest suits around, and everyone here was such a pleasure to work with from start to finish. Gavin and Andrew helped me find the perfect suit for the special day, and the whole process felt extremely laid back and I never felt pressured into making a decision. The suits here are a little pricier than what you’d find at some other stores, but you are getting top quality suits in return, and amazing service! If I’m ever in the area and in need of a new suit again, I know exactly where I’ll be going."