CVS 181 Brighton Avenue, Boston, MA 02134

"Pharmcy staff is friendly but front counter payment staff is very rude. Does not answer my questions and just says he don't know anything. Felt like he did not want to be there at all."

"I’m not coming back to your pharmacy. After ringing up my prescriptions, the pharmacist forgot to ring up my water bottle at the end of the transaction and instead of just taking one second to ring up the water bottle he said can you you please just pay for that at the front. There is a cash register right there where I just paid for my prescriptions! I think there might have been some discrimination going on there. Never coming back to your pharmacy like I said."

"Pathetic service - cashiers don't speak English or know basic math. Only visit if you have 2 hours to spare for a 5 min errand"

"Pharmacy needs to be better staffed. Went there twice in the past 2 weeks, 1st time I got there at 6.15pm and asked if I could pick up my Rx same day and was told "we close at 7pm, so no guarantee" (thankfully was able to pick it up the same day). 2nd time came there at 2pm (they were reopening after the lunch break), and was told the wait time was at least 45 minutes. I ended up leaving without my medication as I had to go to work. Both times it was an antibiotic. I used to work as pharmacy tech in the past and antibiotics was always a priority. There were no people waiting, so I was a little confused. I don't think it's the staff issue. This pharmacy is typically busy and always short staffed. Not good experience at all."

"This CVS will call a local cash-only towing company (Robert's company) to remove your car while parked. It turns out the CVS manager makes this call. Now, if you ever need health services from a company who has basically eliminated all the big and small competition so that a simple ibuprofen or aspirin can cost 100 times their real cost, AND you must also pay (in cash!) for towing..how do you call that? Mobsopoly?"