Walgreens 757 Gallivan Boulevard, Boston, MA 02122

"Had to pick up a FedEx package here because FedEx couldn’t be bothered to bring it to my house. The helpful and competent people here were able to do what FedEx couldn’t, deliver. Thank you."

"I had bought a vent clip for my car put it up and turns out my phone was to heavy for it so I went back in and returned in and I'm not sure about the name of the staff but he was the old white guy with white hair was giving me attitude about returning it and saying I shouldn't have bought it in the first place. So I took my business over to the other employee yet no name but he is the only tall one there helped me get my refund and was very nice about it."

"Got into check out lane at 6:23 woman cashier all smiles finishing with customer Infront of me stops looks up and says "Don't bother I'm out of here." Wait a minute what?? I didn't understand at first I've never been talked to like that by someone working. It's not even close to shift changes. SMH. So I called to say something and response I get was O, I know who you're talking about I'll talk to her. So that tells me a few things, 1 this isn't the first time, 2. This type of behavior happens so often with this, I struggle to say employee, that it's part of the norm, and sadly 3 that it's not going to change. Guess I'll be taking my scripts and other business elsewhere namely CVS right down the street."

"Just went in today to exchange 2 box of gloves that’s size small for medium, The cashier was gonna exchange it but the system won’t let her, She contact the manager to do it. The manager came and by the look on her face like she don’t want to deal with us, She did a return and told us to pay the difference when it’s the same item we exchanging for. We got it online during a sale and store price are different. The cashier ask her to adjust the price and she said make them pay the difference. It’s the same item but different sizes, if we was to buy in store it’ll both be same price, she said it’s a different size so it’s consider different item. We went to another store and the manager was glad to do the exchange for us, we only can exchange 1 because they’re out of stock. This store night manager need to learn the basic of customer service, the way she look at us make us feel uncomfortable."