Albany Taxi

"Okay, I called this service at 3:15am from Albany Bus Terminal, so this review applies to ungodly hour calls lol. The dispatcher was rude. Period. The taxi showed up on time though, and the car was clean and didn't smell. I've experienced worse. The taxi driver didn't mind having a conversation with me either. So what's my ish? The price!!!!!!!!! Oh my goodness. There was like no meter in sight for me to see the rate. I dished out $30 for a 15 minute drive. Seriously???? That's insane."

"That's taxi service is vary God to me all the time I fell Albany taxi is best taxi service in Albany. but I don't know what other experiencing about Albany taxi I concern about my experience I believe Friday & saterday they all ways have high volume of calls . Some might have problem during that time . But I never have any problem at all I always recommend all of my friend .as a costumer 1 comment for the owner of the business he should respond to the people . Good luck and keep doing the bast for your client and your business .."

"An excellent service. I’ll give 5 stars. I had to take ride up till JFK Airport. it was the awesome ride. i enjoyed talking to driver. on the way down driver bought a coffee for me and behave nicely.my flight was at 630 pm, i had the reservation at 10;30 am, driver was at my home at 10;20 he keep sitting and call me exact at 10;30 that he is here to pick us up. He was in-time In this 3 hours ride we had about 2 stops on the rest areas, we were at Airport at 2; 15 pm. I highly recommend to take this cab. i had a 3 days early reservation and got brake in the price. Driver told the prior reservation reduce the cost,Cab was nice and clean.The driver was friendly."

"I called for a cab at 4:09 , the dispatcher said 5 to 10 minutes ! I called at 4:16 at which he told me , be patient the cab is coming and that I only called 3 minutes ago ! I then called back at 4:31 again the dispatcher was even more rude ! He said I only have 2 taxis out and if that isn't good enough for me I should call another taxi he don't know what to tell me ! I come from New York City and the service here in Albany , NY is the worst by far ! The finally got here at 4:46 and I had to be to work at 5am! I will not recommend anyone to use this poor taxi company , which by the way needs a lesson in customer service !"

"Called 1 hour ahead for a cab, which didn't show up after 45 mins of waiting. Dispatcher said the driver couldn't find my house. Additionally one of the dispatchers working was incredible rude on the phone, although the other dispatchers were nice and helpful. Lateness caused me to cancel a Dr. appointment. Not a reliable service."