The UPS Store
About the Business
The UPS Store at 71 Commercial Street in Boston, Massachusetts is a convenient one-stop shop for all your shipping, printing, and business needs. Whether you need to send a package, print documents, or purchase office supplies, The UPS Store has you covered. With friendly and knowledgeable staff ready to assist you, you can trust that your items will be handled with care and efficiency. Visit The UPS Store today for all your finance and store needs.
Photos
Location & Phone number
71 Commercial Street, Boston, MA 02109, United States
Hours open
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
9:00 AM - 4:00 PM
Sunday:
Closed
Reviews
"This is the only UPS store I will go to. They are friendly and always very helpful."
"I came here for the first time to make a return. The woman working was very nice and the return(scan) was done quickly"
"Absolutely the worst customer service you could imagine. This employee was rude & condescending to say the least. I would be embarrassed to have him work for my company. We live locally and had a question regarding a package that was dropped off at this location, yet never given to UPS. His attitude was abysmal. When we asked what his first name was so that we could speak to Management, his reply was, "Nope. You're not getting that." Do yourself a favor and go to literally any other location but this one. We will also be reaching out to Corporate regarding this issue. Customer service can go a long way in retail and chasing customers out of the store is a safe way to ensure we won't be back."
"The guy didn’t know the process well enough, was not trained properly. The woman staff in the store was rude. She helped other customers while letting the fresh-know-nothing guy to figure things out himself. They charged 40+ for mailing a first class mail. And couldn’t reverse the process. Strongly not recommend to mail things using this store. Expense and not good service."
"I just want to say thank you to Justin, who made my day! I had ubered all the way to the UPS store and it literally was closing as I arrived. Justin still invited me in and did not shut the door in my face like a lot of other employees would have done. My package was prepaid and easy for him to handle but I still appreciated his help and positive energy . I feel like a lot of reviews are always about bad thing but I think we should also mention the good things too :)"
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