Hannaford Pharmacy 787 Riverside Street, Portland, ME 04103

"Had a bad experience today and one other time before. The guy at the reception desk was kinda arrogant and proud....when it is their fault to not know how to check a name and details on the system and thats when he charged me whole amount instead of copay. He kept pushing me at tjw back of the line saying " give us 5 minutes"...for what. To check a name and insurance?. He kept saying " work with me I work with you ma'am. Moving to a different pharmacy peacefully."

"Make sure to use the website to confirm what they do and do not have available for you - don't bother with the phone system, it's usually broken or no one can/will answer the phone. Make sure to double check at the counter how many of your scripts they are giving you, because they are too understaffed and overworked to care more than the bare minimum, even if you are making return trips, without so much as an apology from them."

"While not a small neighborhood store, the pharmacists and associates manage to maintain the comfort and personal feel of the smaller stores and work hard to explain and navigate our complicated insurance demands. Thanks to all"

"The staff at the Hannaford Riverside Pharmacy are wonderful and I have high expectations when it comes to customer service. I give them 5 stars all well deserved. It is rare to find 1 amazing employee but to have at least 4-5 in one department is unheard of. I don’t think I am allowed to put up names but the lead pharmacist is a doll, the new pharmacist was awesome and you can’t have a great team without the assistants that come to the register. You know the ones that actually ring you up. There is one gentleman that must know my DOB by heart because I am always bothering them and of course you have the mom type that seems to have a photographic memory or at least mad memory skills and never seems to get tired. I’m forgetting someone but it can’t be helped. The basics—they are Always Quick and accurate with their service. Knowledgeable. Caring. PATIENT. Understanding and they actually spent time calling around to find my medication when it wasn’t available. They called my PCP over and over and over to fix things. I think they have spoken to them more than I ever have. I don’t want my little secret out because everyone will want to go to the Riverside Pharmacy and I’ll have to wait in line because you will all be there but I can’t be selfish. What I really want to say and the full reason I am spending the time to write this is to say: Most Sincerely Thank YOU!!"

"Love shopping here and filling prescriptions. Pharmacy staff are quick, helpful, personable. Great group as well as the rest of the store."