D.H. MacLeod Plumbing & Heating 97 Rumford Avenue, Newton, MA 02466

"Just wonderful people, always honest and willing to work with you- Was my elderly mother's plumber remembered her name, spoke at great length with my mother. He was very patient and made it personal and easy for her. Thank you!"

"Avoid the rogue contractor Allen Bunker who works with this plumbing company. Allen, a contractor who MacLeod plumbing frequently work with, knowingly overcharged my plumbing cost and and decided to terminate the plumbing contract, leaving my kitchen half finished. Allen charged me 2640+15% mark up while the plumbing company charged Allen $2300. He then held the overcharge hostage and deducted ridiculous payments (that I have filed complaints against) and sent me the rest. After Allen abandoned the project, I did the following: (1) asked MacLeod plumbing to bill Allen the amount I overpaid, and I will settle the rest. Macleod plumbing refused to bill Allen, possibly to maintain good relationship with Allen. (2) asked for the existing plumbing contract so I know the scope of the work that’s left. MacLeod declined to send me. (3) then I at least wanted to get the scope of work in writing before paying the remaining balance, so that I have it documented, in case something comes up in the future. MacLeod then said I’m too difficult to work with and would close the permit. (4) MacLeod threatened to accuse me of slander if I post a negative review here and TAKE ME TO COURT. However, everything I said here can be backed up with evidence. MacLeod said he would post our emails in his defense. Save the trouble, I already attached them. You may say my problem is really with Allen and not the plumbing company. I agree Allen started this, and I have already filed a complaint against his license. However, I want to post this review as a warning to future customers of MacLeod plumbing THROUGH ALLEN. If similar situation happens, you would be helpless. (1) The plumbing company wouldn’t bill Allen the overcharge, and (2) let’s say forget Allen and I just want to get the work done. In this case the plumbing company wouldn’t confirm the scope of work that’s left. (3) they would threaten to accuse me of slander for posting a negative review. They said they didn’t want to know what happened between Allen and me, but after I described the context, they ignored it and said Allen is an upright guy. This is understandable, because they might want future business with Allen. However, this is why I view that the plumbing company was picking the side of their partner Allen and not the customer. I never thought it would be so much drama but here we go."

"Dana is the most all round experienced plumber I have ever met and he has passed that knowledge through his employees and carries out any and all jobs to perfection!!!!"

"I am responding on behalf of D.H.MacLeod Plumbing in response to The review posted by Don Lunny Just google his name and you will understand what type of person he is. All the time on his job was justified, he thinks every one should work for free except him. Not a very nice person."

"I have used Dana and his team for service calls and new projects at my home and office. Prompt, efficient plumbing service at a reasonable price, great value."