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Sullivan Tire & Auto Service
1180 Washington Street, Newton, Massachusetts, United States
About the Sullivan Tire & Auto Service
Sullivan Tire & Auto Service is a trusted car repair and maintenance facility located at 1180 Washington Street in Newton, Massachusetts. With a focus on providing top-notch service and quality products, our experienced technicians are dedicated to keeping your vehicle running smoothly and efficiently. Whether you need a routine oil change, tire replacement, or more extensive repairs, you can count on Sullivan Tire to get the job done right. Visit us today for all your automotive needs.
Photos of Sullivan Tire & Auto Service
1180 Washington St, Newton, MA 02465, United States
Opening hours of Sullivan Tire & Auto Service
Monday:
07:30 - 18:00
Tuesday:
07:30 - 18:00
Wednesday:
07:30 - 18:00
Thursday:
07:30 - 18:00
Friday:
07:30 - 18:00
Saturday:
07:30 - 17:00
Sunday:
Day off
Reviews of Sullivan Tire & Auto Service
"Horrible customer service. I dropped off before 7:30 and was told when I made the appointment it would take 3-4 hours. I was called around 7:50 (missed the call) and called back around 8am and was told what they were doing / that I’d get an update once they knew more. I didn’t get called until 2:20, no update in between as I was told there would be. Then was told I need new brakes even though I just got new brakes done at this location less then a year and half ago. When I said on the phone that, “it’s a little ridiculous since I just had my brakes replaced not even a year and half ago at this location”, I was told to “calm down”. Even though my tone and volume were calm. How extremely rude and condescending. I was in a room with some coworkers during this phone conversation and they were all appalled by this comment as well. I highly doubt that comment would be made to male making the same comment as myself. Also my comment is valid as brakes last way longer then a year and a half. I’ve gone here in the past and had good service with no issue. However after this most recent service I am extremely dissatisfied."
"I have been a customer of Sullivan Tires in Newton for quite a while. The service is always excellent-efficient and complete. The staff are polite and helpful. Andre and Taylor helped me this past week and they were terrific!"
"Great service! Walked in for a repair to my tire that had a nail embedded in it. They were able to fix it for me within 30-45 minutes. Recommended!"
"Been using Sullivan for over 10 years and the West Newton office is always spectacular. The service is excellent and the pricing is very competitive. I buy my tires through them now and get all tire repairs or winter rim swap-outs done there."
"Good tire shop but I have to deduct major points because they will not sell me 2 new snow tires for the front of my fwd car. Their policy is I must buy 4 new snow tires for a total cost of well over $1000. Nope, I’ll take my business elsewhere. Shop said not doing the rear also “could cause transmission issues” which again in a fwd car I don’t understand at all personally I think they’re just trying to rip off customers. Edit for reply: yes I obviously understand not having $600 worth of brand new rear snow tires will “increase the risk of losing traction on your rear tires” when stopping or cornering on snow. That being said, I ain’t spending $600 to replace perfectly fine tires that easily pass MA state inspection, and I’m leaving this negative review because your company policy forces me to replace tires that easily pass MA state inspection."
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