L & S Automotive

"Fast and Friendly Very satisfied. Great customer service and was easily able to work with my schedule."

"My Father has been coming here for years and has always had an exceptional experience. In an industry where horrible customer relations seems to prevail, it is beyond refreshing to know that establishments like this exist. Thank you"

"Lenny the owner is unprofessional, rude, and has poor customer service. I have been coming to L & S for years to get my inspection done on my vehicle and my husband's vehicle as well. Over the last 8 years atleast I have referred many people i know to this auto shop. Unfortunately, I will never refer anyone again because of my interaction with LENNY. I've always had a great interaction with his son and felt he was very knowledgeable. But, I just got my car inspected and called back to ask a couple questions and clarify on somethings. I thought it was his son but it was Lenny who answered explained my situation and the questions I had he then told me that his son didn't know what he was talking about and gave me misinformation that he was the owner. Preceeded to give me an attitude because the paperwork I was handed by them contradicted what he was stating to me on the phone that he knows what he is talking about. Tells me 30 days from inspection while the paper work says 90. I wanted to know how long I had to fix the issue with our vehicle and was going to schedule a time at L & S to get it serviced there as they just did the inspection but needed to wait for paycheck but the way he spoke to me I didn't even have a chance to schedule anything in!! Literally told him how his customer service was awful and I was all set and hung up. Absolutely appauled with that interaction and him. Very arrogant! His tone of voice was rude and harsh because of this interaction I will NEVER come back to this shop not even for the free re- inspection. You don't speak like that about your employee/son or to customers the way you did sir.... I will be taking my business elsewhere."

"L&S made a great impression on me today as they provided top notch customer service. The completed the job in a timely manner and complimented me on how well I take care of my car. No upcharge or pitch for additional services. Highly recommended!"

"Always excellent service at a fair price! I have been going to L&S auto for two years now after not being satisfied with my previous “bulk operation” in NK. They are always fair and accommodating even when my 85 year old father in law needed work done asap, they got him in. And he’s not even a customer! We will miss you and are hoping to find a mechanic 1/10th as good as you in San Diego!"