Del Tufo Plumbing & Heating Co

"Amazing work! Our water heater broke and they came quickly to get things going again. We had several pipes replaced and other plumbing things to do in the past by them too and everything has worked perfectly. Exceptional work!!"

"If I could give negative stars to this company - I would, and I very rarely give bad reviews to businesses. My family and I had a very unpleasant experience with this business and in particular with the Office Manager Claire DelTufo. We hired them to fix a leaky pipe in my brother's home that we are trying to sell. After the first time around that the two men showed up to "fix" the pipe, my dad took a look at it later on and noticed it was still leaking so he called and asked them to come back - turns out another part was needed because the worker broke that part when trying to work on the pipe so my dad bought it and gave it to them to "finish" the job (we'll see if they decide to charge us for the part my dad bought with his own money based on the conversation I had with Claire which I'll get into momentarily.) We then find out that the pipe is still leaking because an assessor came in and mentioned it. So my dad fixed it as soon as possible as it was clear that Del Tufo Plumbing & Heating is unreliable. I then gave a call to the office and the first woman I spoke to was very pleasant but she said that Claire would have to give us a call back to get more information from us. A couple of minutes later, Claire called us and had an attitude straight off the back. When we explained what happened, she was like "Well what do you want? Money off the bill?". I of course said that would be nice since they didn't actually fix the pipe but she then refused that request in a very loud and aggressive tone. I then said ok to the denial of requesting money for the bill but then asked if she could provide feedback to the men that did the job since they did not actually fix the pipe and I do not want this problem to happen to someone else. She proceeded to scream at me about how she trusts her workers and doesn't understand why she should give them that type of feedback and that we should expect a bill soon. I would not recommend this company to anyone, especially if you need to deal with Claire as she is incredibly mean, rude, disrespectful, and unprofessional."

"The Del Tufo's are saints in plumbers clothing! When my water heater burst at the seems last spring, the Del Tufos were there within HOURS with a replacement. They even lent a few blowers and fans to help dry out the basement for a few days. And this winter when our 15-year-old boiler kicked the bucket, guess who was there with a new one within a day or two - you guessed it; Del Tufo plumbing. They offered to lend us space heaters until the replacement could be installed and I couldn't expect anything more neighborly from a company! They treat you like family & we're so lucky to be customers!"

"The DelTufo family was extremely helpful and personable to work with! Claire and Michael were truthful, knowledgeable, and weren’t just out for our money. I called last night and they were able to come out to inspect our boiler this morning. Great and HONEST Service! I’ll be recommending DelTufo to all our home owner friends!!"

"I have used Del Tufo plumbing for the past five years at my small business, at my previous home, and also at my recently purchased home. Mike and Dave have helped me with all of my plumbing and HVAC needs. They were even readily available when I lost heat TWICE on the coldest days of the year! Dave even lent me space heaters to keep my 3 children warm while he was waiting for my parts to arrive! This family owned business is affordable, dependable, and does impeccable work. A lot of thought and care goes into their projects to ensure that it is being done correctly. They double and even triple check their work to make sure that it is all functioning to expectation before leaving the job site. Thank you for such great work Del Tufo!"