Flood Auto Group

"Very friendly customer service in the parts department. Tom was excellent and knew what he was doing"

"Service department was very good! Sales staff were excellent. Especially John Granata and Melissa Flood. Caring and attentive. Knowledgeable and professional. Will definitely buy my next vehicle from them."

"Brought in my 2013 Escape for service. 92,000 mi. Bad injector caused breakdown requiring service. $1100 worth of service done, only to be told I needed a new engine. On the hook for the $1100 with a dead vehicle. Dealer bought my car for $2000. I still had to pay $1100. Doesn't seem right. Done with Ford."

"I went to the dealer just to fix a recall on my truck; However, while I was waiting, I asked the lady at the front desk that I wanted to speak with a salesperson. out of 4/5 persons that were there, David jump out and was very friendly and helpful. once he asked me a few questions he show me few trucks based on what I needed it and the thing I wanted. Long story short, Before my truck finished being repaired, I had already bought a new one. I have to admit, I did not go that day to buy a new truck, but with all the help, easy process, and all the knowledge that they offered me, things changed."

"I had a 30 day warranty. Took my car in for brake work. It took 3 days to repair. I was told they have to order parts. I did need 2 rear quarter glass panels too. I would think Ford would have them in stock. The workers were pleasant and professional."